About us:
At NN Hellas, we're proud to be the #1 insurance company in Greece, offering innovative insurance solutions that cover the entire territory of Greece since the 80’s! We have a proven record of taking great care of our employees – we were considered a Top-Employer for 6 consecutive years.
What you will do:
As an AI Product Owner at NN Hellas, you will be responsible for leading the development and implementation of AI-driven solutions to enhance the Sales Network management function, specifically focusing on the Tied Agents channel, in accordance with NN Group’s guidelines. Your role will involve leveraging artificial intelligence, machine learning, and data science to optimize sales processes, improve customer engagement, and drive business growth.
Your day-to-day:
- Product Vision: Define and communicate the product vision and strategy for AI-driven solutions that support the Tied Agents channel.
- Roadmap Development: Develop and maintain a product roadmap that aligns with business goals and priorities, focusing on AI and machine learning initiatives.
- Stakeholder Collaboration: Work closely with stakeholders, including sales managers, data scientists, and IT teams, to gather requirements and ensure alignment with business needs.
- Backlog Management: Own and prioritize the product backlog, converting business requirements into user stories and ensuring they are well-defined and actionable.
- AI Integration: Oversee the integration of AI models and algorithms into Salesforce and other systems to enhance sales processes and customer interactions.
- Performance Metrics: Establish and monitor performance metrics to evaluate the effectiveness of AI solutions and drive continuous improvement.
- User Experience: Ensure that AI solutions are user-friendly and meet the needs of the Tied Agents channel, providing training and support as needed.
- Change Management: Manage change effectively, ensuring smooth adoption of AI solutions by the sales network.
- Quality Assurance: Collaborate with QA teams to ensure that AI solutions are thoroughly tested and meet quality standards.
- Innovation: Stay up to date with the latest AI technologies and trends and recommend innovative solutions to improve business processes.
Qualifications:
- Bachelor’s degree in computer science, Data Science, Business, or a related field.
- Proven experience as a Product Owner, preferably with a focus on AI and machine learning.
- Strong knowledge of Salesforce CRM and AI integration.
- Experience working in an Agile/Scrum environment.
- Familiarity with data science tools and programming languages (e.g., Python, R).
Desired Skills:
- Robust analytical and problem-solving skills with the ability to interpret complex data
- Excellent communication and stakeholder management skills.
- Ability to work independently and as part of a team.
- Ability to translate business needs into technical requirements.
What we offer:
- Extensive training opportunities - on-demand and on-site options
- Partnership with multiple educational institutions across Greece for advanced education, with tuition support
- Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need
- Pension Scheme to secure your financial future
- Well-being and work-life balance
- One-time budget for home-office equipment to make your work-from-home comfortable
- Recognition and rewards for excellence
- Monthly meal allowance
- Recently renovated offices, central location, with easy access
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What We Do
NN Group is an international financial services company, active in 11 countries, with a strong presence in a number of European countries and Japan. Our roots lie in the Netherlands, with a rich history of more than 175 years. With our 16,000 employees, NN Group provides retirement services, pensions, insurance, banking and investments to approximately 19 million customers. NN Group includes Nationale-Nederlanden, NN, ABN AMRO Insurance, Movir, AZL, BeFrank, OHRA and Woonnu. NN Group opened for trading on 2 July 2014 on Euronext Amsterdam under the symbol ‘NN’ after its initial public offering (IPO). For more than 175 years, our company has merged, grown and changed, but the core of who we are has remained the same. At NN Group, we put our resources, expertise, and networks to use for the well-being of our customers, the advancement of our communities, the preservation of our planet, and for the promotion of a stable, inclusive, and sustainable economy. Our purpose is to help people care for what matters most to them. Because what matters to them matters to us.
