Product Owner (AI)

Sopra Steria is one of the largest players in the tech industry in Europe, known for its consulting, digital services and software development. We operate in nearly 30 countries in the world, hiring more than 55,000 employees.
The Polish branch, as the Global Delivery Center, operates in Katowice since 2007 and has been growing ever since. Currently, our team consists of around 1,000 specialists.

Within the Digital Platform Services department, our teams specialize in areas such as cloud, operating systems, virtualization, databases, backup or storage, as well as networking and security. We also have 1st line support consultants who speak French and English, but also Italian, Spanish, Portuguese and German.

The Application Services department is responsible for areas such as software development, data engineering, testing services, CRM, ITSM and ERP platform integrations, as well as application management for customers in Scandinavia, Benelux, France, Germany, Switzerland and the UK.

We are looking for a Product Owner (AI) to join Sopra Steria Polska and one of our innovative international squads. In this role, you will lead and evolve our AI as a Service offering for software development teams. We are creating a centrally managed service designed to support developers in using AI agents and tools across the software development lifecycle, transforming isolated experimentation into a governed, scalable capability. The role is primarily focused on service ownership, including roadmap definition, stakeholder engagement, service evolution, and driving user adoption. It also requires a solid understanding of AI technologies to collaborate effectively with engineering teams and support strategic decisions.

Note that we can only offer cooperation to people who are located in Poland and have EU citizenship.

Responsibilities:​

• Own the service: vision delivery, roadmap, priorities and service lifecycle
• Define and track service KPIs (adoption, usage, user satisfaction, cost) and report on them to stakeholders
• Identify improvement opportunities based on performance data, user feedback and market developments
• Coordinate technical team to deliver the service
• Gather, analyze and prioritize user feedback, with a visible feedback loop back to users
• Drive adoption across development teams through onboarding, documentation, training, demos and success stories
• Build and support the AI developer community
• Act as the main interface between business stakeholders, users and technical teams
• Drive the continuous evolution and adoption of the service.

Tech stack on the project: PHP, Python, Java, .NET, GitLab, AWS, Ansible, Terraform, GitLab, Amazon Kiro 
 

Must have requirements:​

• Experience managing digital services or platforms across their lifecycle (launch, evolution, adoption)
• 5+ years as Service Owner, Product Owner or Product Manager of digital services or platforms (AI domain is preferred)
• Experience working with software engineering or DevOps teams
• Experience defining and managing product or service roadmaps, with measurable KPIs
• Strong understanding of AI and Generative AI concepts, and of their use cases across the software development lifecycle (code generation, review, testing, documentation)
• Knowledge of the current AI developer tooling landscape - AI coding assistants and agentic IDEs (e.g. Kiro, GitHub Copilot, Cursor) and their open-source equivalents
• Ability to understand technical concepts and trade-offs without being a hands-on AI engineer
• EU citizenship
• Fluent English: B2/C1.
• Being open to occasional business trips abroad and visits in our office in Katowice

Nice to have requirements:

• Clearance
• Agile certification (Scrum, AgilePM or equivalent)
• SAFe certification or experience working in a SAFe environment
• ITIL Foundation or practical experience with IT service management

What we offer: 

- BENEFITS (UoP): Luxmed, Medicover Sport, Worksmile, educational platforms, languages learning platform, referral bonus, copyrights, life insurance, certifications (paid by the company), conferences, Tech Lunches, possibility to join our Communities (Project Management, Architecture, Security, Process Management, Leadership, AI and Cloud), local kindergarten. 
- DEVELOPMENT OPPORTUNITIES (B2B): Tech Lunches, Worksmile, possibility to join our Communities (Project Management, Architecture, Security, Process Management, Leadership, AI and Cloud). 

ADDITION: free parking, fresh fruits, workation. 
In case of questions, please contact the HR team. 

The recruitment process for this position consists of two stages:
• a short phone call with a recruiter (30 min max)
• one-hour long interview on Teams (with both general and technical questions)

Salary range:

UOP: 18 000-22 000 PLN gross/month.

B2B: 135-190 PLN net/h

All information about salary range and its additional components will be provided during the 1st stage of recruitment process.

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.