Product Owner - AI Services

Posted 2 Hours Ago
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11 Locations
In-Office or Remote
Senior level
Healthtech • Productivity • Software • Analytics
The Role
Own the AI product roadmap for a B2B SaaS healthcare platform: scope feasible LLM/agent features, define success metrics, engage customers and cross-functional teams, ship iteratively, and ensure trust, safety, and adoption. Requires EU travel.
Summary Generated by Built In
About the Role:

AI is becoming central to what the platform can do - from clinical decision support to intelligent automation across workflows. But shipping AI features in healthcare isn't like shipping AI anywhere else. The stakes are higher, the trust threshold is real, and the gap between what's technically possible and what's actually useful in a clinic is where most AI products fail. We need a Product Owner who understands AI deeply enough to have real conversations with engineers, but thinks first about user problems - someone who can turn AI capabilities into features that clinics actually adopt, trust, and rely on. 

The role requires travelling across EU 

What you'll do:
  • Own the AI product roadmap - break it down into features that can ship fast and deliver real value, not science projects. 

  • Work with engineering to evaluate what's feasible - you understand LLMs, APIs, and agentic patterns well enough to scope realistically. 

  • Talk to customers, sales, and customer success to understand where AI can solve actual problems 

  • Define what success looks like before building starts - clear metrics, clear outcomes, clear way to know if it worked. 

  • Partner with product management to shape the AI vision and make sure the roadmap connects to company strategy. 

  • Ship iteratively - get features in front of users early, learn fast, and adjust. 

What you bring:
  • 5+ years in product ownership or product management, ideally in B2B SaaS. 

  • Solid understanding of AI/ML fundamentals - enough to evaluate feasibility with engineers, challenge assumptions, and spot when something won't work. This is not a data scientist role. 

  • Real grasp of LLMs - prompt design, quality and risk management, model capabilities, costs, latency, and context limits. 

  • Experience evaluating and integrating third-party AI solutions - LLM APIs, SaaS AI services, off-the-shelf ML products. 

  • Understanding of agentic AI concepts - tool use, planning, orchestration. 

  • Deep empathy for users - you think in flows, friction points, and moments where the product earns or loses trust. 

  • You make decisions when things are uncertain. You don't stall waiting for perfect information. 

  • You lead by influence, not authority - you align cross-functional teams through clarity, trust, and data. 

  • Comfortable presenting roadmaps and trade-offs explaining the "why," not just the "what." 

  • Strong English (B2+) 

Bonus points for: 

  • Experience shipping AI features in healthcare, medtech, or other regulated domains where trust and safety are non-negotiable. 

  • Background in clinical or practitioner-facing software - EHR, practice management, diagnostic tools. 

  • You've worked with AI quality frameworks - evaluation pipelines, guardrails, human-in-the-loop patterns. 

  • Experience managing AI-specific risks - hallucination, bias, data privacy, regulatory constraints. 

  • Familiarity with how AI integrates into existing product ecosystems without breaking user workflows. 

  • You've shipped AI features that real users adopted, not just prototypes that got applause internally. 

What's in it for you:
  • A chance to define how AI shows up in a platform used daily by thousands of hearing care professionals. 

  • Hard, meaningful problems - not chatbot wrappers, but AI that changes how clinics work. 

  • Real ownership over the AI product direction, not an advisory role. 

  • Direct customer contact - you'll see the impact of your decisions, not just read about it in a report. 

  • Long-term engagement in a stable, growing SaaS company  

  • Remote-first and async-friendly with flat organizational structure 

  • High bar for engineering and product quality 

  • A team that values depth over hype: production quality over flashy prototypes 

  • A culture that values personal growth as much as business outcome 

  • A global team that spans Denmark, Ukraine, UK, Poland, Canada, Australia, USA, and more. 

Feels like it’s a perfect match to you? 
We look forward to your application!
(please submit your English CV) 

Auditdata is an equal opportunity employer that is committed to create diverse work environment free of discrimination and harassment. We make recruiting decisions based on your experience and skills. 

Skills Required

  • 5+ years in product ownership or product management, ideally in B2B SaaS.
  • Solid understanding of AI/ML fundamentals to evaluate feasibility with engineers.
  • Real grasp of LLMs including prompt design, quality and risk management, costs, latency, and context limits.
  • Experience evaluating and integrating third-party AI solutions (LLM APIs, SaaS AI services, off-the-shelf ML products).
  • Understanding of agentic AI concepts (tool use, planning, orchestration).
  • Deep empathy for users and experience mapping flows and friction points.
  • Ability to make decisions under uncertainty and lead by influence across teams.
  • Comfortable presenting roadmaps, trade-offs, and the rationale behind decisions.
  • Strong English (B2+).
  • Willingness to travel across the EU.
  • Experience shipping AI features in healthcare, medtech, or regulated domains.
  • Background in clinical or practitioner-facing software (EHR, practice management, diagnostic tools).
  • Experience with AI quality frameworks, evaluation pipelines, guardrails, or human-in-the-loop patterns.
  • Experience managing AI-specific risks: hallucination, bias, data privacy, regulatory constraints.
  • Familiarity with integrating AI into existing product ecosystems without breaking workflows.
  • Proven track record shipping AI features that real users adopted (not just prototypes).
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The Company
0 Employees
Year Founded: 1992

What We Do

Auditdata develops and sells audiology software and technology solutions, including practice management software, clinical testing equipment, and data analytics for hearing care providers. Their mission is to help hearing care professionals improve clinical care and patient experience.

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