Product Ops Program Manager

The R&D Operations team at Asana is responsible for maximizing the effectiveness, efficiency & engagement of our R&D teams. We partner directly with leaders across the organization to shape operational strategy through the creation and management of programs, processes, systems, and tools. We are a team of impact multipliers-our efforts result in our team’s ability to scale their time & maximize their impact. 

We are looking for an organized, driven, and collaborative Program Manager to join our team. You will partner across our R&D Operations teams to ensure that our systems and processes maximize velocity and optimize customer value, and ensure our business leverages the R&D perspective in utilizing our releases, while making it easy to incorporate customer learnings that inform strategic decisions. You will build and manage the systems that track progress towards execution, making it easy for leadership to understand and mitigate risks and measure velocity. You will also own the implementation of quarterly roadmapping operational systems, creating a clear through line that documents planned work against what is built and its impact

This role is based in our New York office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve

• Build & manage the systems we use to track progress towards execution, making it easy for leadership to understand and mitigate risks and measure velocity 
• Build the systems that power R&D annual planning
• Partner with members of R&D Operations & Product teams to ensure systems efficiently track initiative progress across the product release milestones
• Partner to ensure our systems make it easy for customer facing-teams and cross-functional stakeholders to stay well-informed and prepared for changes regarding upcoming features, updates, and releases.
• Ensure key projects, deliverables are clearly documented & progress is tracked through our status update program
• Identify and remove velocity blockers by automating and simplifying processes in the product development lifecycle
• Develop deep expertise in the Asana product, championing best practices in our product

About you

• Strong communication and relationship-building skills: Experience partnering closely with cross-functional leaders from a wide variety of disciplines and backgrounds.
• Savvy business judgment: You proactively pattern match and use data to influence results. 
• Ability to navigate and thrive in ambiguity: You show proven results for growing a business, processes, and systems to drive growth and efficiency.
• Get Stuff Done: You deliver high-quality results. You speak with clarity and organize thorough project plans. You understand how organizations function and identify problems before they emerge. You know an excellent status update when you read one and can write your own with ease.
• Intuition / experience for how software gets built: You don’t need any specialized certification, but you know what teams need to do to ship high quality software.

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $146,000 - $186,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences 

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

About us

Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named a Top 10 Best Workplace for 5 years in a row, is Fortune's #1 Best Workplace in the Bay Area, and one of Glassdoor’s and Inc.’s Best Places to Work. After spending more than a year physically distanced, Team Asana is safely and mindfully returning to in-person collaboration, incorporating flexibility that adds hybrid elements to our office-centric culture. With 11+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. 

We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that Asana upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We also comply with the San Francisco Fair Chance Ordinance and similar laws in other locations.

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