Product Operations Manager

Legora is on a mission: to redefine how legal work gets done. From the very start we have been very clear about the fact that we are not building a solution for lawyers, we are building it with them, because it is the only way to make sure it gets done the right way; working side-by-side every step of the way.

Our AI-native workspace empowers legal professionals not just to work faster - but to ask better questions, unlock new insights. Every day, we push the boundaries of legal tech to make complex processes smarter, faster, and more human. From thousands of documents analysed in minutes to intelligent workflows designed in collaboration with leading practices, we’re turning possibility into reality.

Today we are trusted by global firms like Cleary Gottlieb, Goodwin, Bird & Bird and Linklaters in over 40 countries, but we have no plans on stopping here. We ship fast, we iterate effectively, and we scale rapidly - not by accident, but by design.

When you join Legora, you become part of a team that believes "good enough" isn’t good enough and that the way to win is together, by empowering lawyers to do their best work with technology that truly understands them. If you’re excited by building from first principles, working with exceptional people, and accelerating change in a high-stakes, high-impact domain—then this is the moment and the place.

About the role:

As a Product Operations Manager, you’ll sit at the heart of how Legora scales its product. You’ll help us turn complexity into clarity by solving stakeholder alignment challenges, enabling cross‑functional collaboration at scale, and ensuring our teams can ship high‑quality AI products — fast and smoothly.

This is a front‑row role at the edge of our product and release engine. You’ll work closely with Product, Engineering, Design, Marketing, Customer Enablement, and Client Support to ensure launches land smoothly, insights flow back into product decisions, and operational friction never slows us down.

You’ll also be hands‑on with AI‑driven problem solving: using modern AI tools, building and defining agents, and designing systems that help teams make better decisions and move faster. If you enjoy connecting dots across teams, designing scalable systems, and being the person who makes complex things work — this role is for you.

What you will be doing

• Own product operations at scale: create clarity across fast‑moving teams by defining processes, rituals, and tooling that keep Product, Engineering, and Go‑to‑Market aligned as we grow.

• Be the connective tissue between teams: proactively identify stakeholder misalignment, surface trade‑offs, and drive resolution across Product, Engineering, Marketing, Customer Enablement, and Client Support.

• Operate at the front edge of releases: coordinate complex, multi‑track launches; manage timelines, dependencies, and communications; and ensure every release is impactful, predictable, and well‑understood across the company.

• Solve problems with AI: leverage AI tools and analytics to uncover insights, automate workflows, and build or define agents that help teams scale decision‑making, triage issues, and learn faster from customers.

• Translate signal into action: synthesize data, feedback, and operational insights into clear narratives that shape roadmaps, priorities, and product strategy.

• Drive product excellence: partner with Product to define success metrics, track adoption and product health, and recommend improvements grounded in both qualitative and quantitative insights.

• Design scalable systems: build and continuously improve processes for release management, incident handling, feedback loops, and cross‑functional execution.

• Lead through ambiguity: manage high‑severity incidents and escalations, advocate for tech‑debt reduction, and help teams focus on the highest‑impact problems.

What We’re Looking For

• A strong generalist with 2–6 years of experience, ideally with a background in Computer Science, Business, Data, or similar — and a deep interest in product, systems thinking, and how organizations scale.

• Demonstrated ability to manage complex stakeholder landscapes, influence without authority, and drive alignment across multiple teams.

• Comfort working with data and AI‑powered tools: experience with SQL and analytics platforms is a nice to have, but curiosity about using AI agents and automation to solve operational problems is a must have.

• A builder’s mindset: you enjoy designing processes from scratch, iterating quickly, and improving systems over time.

• Clear, confident communicator who can turn messy inputs into structured plans, decisions, and narratives.

• Thrives in ambiguity, moves fast with a bias for action, and cares deeply about making teams and products more effective.

Legora is an Equal Opportunity Employer

At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.