About the Role
The fundamental goal of Product Operations is to ensure we build the right products to move our business forward globally, have the right go-to-market strategy, and ensure our business and product teams have clear, shared goals. Product Operations works closely with cross-functional partners across tech and operations to surface needs, prioritize opportunities, test, roll out, and iterate on products.
You’ll partner with leaders across Product, Operations, Engineering, Data Science, Design, and more — aligning strategy, execution, and measurement so we can scale our growing Offers platform. This is a high-visibility role where your work will help shape how offers are created, managed, and redeemed by restaurants and users around the world.
This role will sit within our Offers Marketing Optimization team, helping to launch and scale new offers products in a fast-paced, rapidly growing business within Uber.
What You Will Do
- Partner with Product, Engineering, Operations, Data Science, Design, and other cross-functional stakeholders to launch and scale Offers platform and tooling products.
- Help define go-to-market plans and operational processes to support the Offers product strategy.
- Develop end-to-end product rollout plans and project-manage implementation across teams and markets.
- Ensure functional partners are aligned on key objectives, launch plans, risks, and success metrics for the program or product.
- Advise product teams on the global feasibility and operational readiness of products throughout the product lifecycle.
- Collaborate with key stakeholders, including Legal, Tax, Policy, Support, and regional teams, to prepare Offers products for launch.
- Track core business and product metrics related to Offers performance, adoption, and operational efficiency.
- Identify key problem areas, user pain points, and geographies impacted by product launches post-launch.
- Surface and advocate for key insights from business teams, users, and markets to inform product improvements.
- Maintain regular communication with key team members across the organization.
- Foster collaboration across cross-functional teams to drive meaningful business impact.
Basic Qualifications
- 4+ years of experience in operations, business consulting, finance, program management, product operations, or a similar analytical role.
Preferred Qualifications
- Excellent communication skills, with the ability to engage internal stakeholders and external customers.
- Deep understanding of user experience and the ability to translate user, business, and operational needs into product insights.
- Ability to leverage data to inform and support critical decisions.
- Strong stakeholder management skills, with the ability to bring cross-functional partners together around shared goals.
- Highly motivated self-starter with a desire to learn, grow, and solve complex problems.
- Ability to foster collaboration and facilitate teamwork.
- Effective prioritization skills and ability to manage competing priorities.
- Basic SQL knowledge, including the ability to write and understand simple SQL queries.
- Technical aptitude and comfort working with engineers and understanding technical systems, including algorithms.
- Prior experience working on global projects or in an international setting.
- Prior experience working with marketing technology platforms, digital marketing, offers, promotions, growth, or marketplace products.
- User or market research experience.
- Economics, finance, data analytics, or other quantitative experience.
- Proven project management experience across large, complex projects.
- SQL proficiency.
~~ ~~ Responsibilities
For New York City, NY-based roles: The base salary range for this role is USD $142,000 per year - USD $158,000 per year.
For San Francisco, CA-based roles: The base salary range for this role is USD $142,000 per year - USD $158,000 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.
About UsReady to Ride?
This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Skills Required
- 4+ years of experience in operations, business consulting, finance, program management, product operations, or a similar analytical role
- Excellent communication skills and ability to engage internal stakeholders and external customers
- Understanding of user experience and ability to translate user, business, and operational needs into product insights
- Ability to leverage data to inform critical decisions
- Strong stakeholder management skills
- Ability to foster collaboration and facilitate teamwork
- Effective prioritization and ability to manage competing priorities
- Basic SQL knowledge, including writing and understanding simple SQL queries
- Technical aptitude and comfort working with engineers and technical systems
- Experience working on global projects or in an international setting
- Experience with marketing technology platforms, digital marketing, offers, promotions, growth, or marketplace products
- User or market research experience
- Economics, finance, data analytics, or other quantitative experience
- Proven project management experience across large, complex projects
- SQL proficiency
Uber Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uber and has not been reviewed or approved by Uber.
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Parental & Family Support — Policies provide a minimum of fully paid parental leave for all parents and financial support for fertility, adoption, and surrogacy, with added credits to ease the transition. Programs extend to family medical leave and parenting support resources, indicating depth beyond baseline offerings.
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Healthcare Strength — Healthcare coverage is described as comprehensive across many countries, with medical, dental, vision, life, disability, and mental health benefits, plus allowances where direct plans are not available. Wellness programs and reimbursements further reinforce access to care.
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Wellbeing & Lifestyle Benefits — Monthly ride and meal credits, free office meals/snacks, fitness stipends, onsite gyms, and wellbeing reimbursements create meaningful everyday value. Home‑office stipends, travel medical coverage, and counseling support round out lifestyle-oriented perks.
Uber Insights
What We Do
We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything. Movement is what we do. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real-time. At the incredible speed of now.
Why Work With Us
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
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