Product Operations Leader

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Westlake Village, CA, USA
In-Office
Appliances
The Role

Join our passionate and dedicated teams who are shaping the future of sound!

About L-Acoustics

L‑Acoustics is the world leader in premium professional sound systems for live and fixed installed applications. We are dedicated to innovation and product design excellence, and we shape the future of sound with technologies that enable audio professionals and artists to elevate the listener experience. At L-Acoustics, we are pioneers in the world of premium sound systems, designing and delivering acoustic solutions that elevate the listening experience across concerts, events, and public spaces. Our mission is to craft immersive audio environments that connect people with the art of sound. As we continue to grow our global presence, we are looking for a Product Operations Leader to join our Product Management division.

Job Summary

The Product Management Division oversees all aspects of product management across L-Acoustics' products and services: Loudspeakers, Electronics, Software, Services and Solutions. This department is responsible for connecting the market and the rest of the organization, orchestrates, synthesizes and defines​ what problems we solve, for whom and why. ​At the center of Product Management functions’ operating model is managing the product lifecycle from concept to launch, grow, mature and end of life.

We are looking for a Product Management Operations Leader who will report directly to the Executive Director of Product Management to support the establishment, enhancement, and implementation of the product lifecycle management framework, and to drive organizational maturity to the next level.

Role Description (What you will lead?)

The Product Operations Leader will:

  • Process Development: Develop and enhance standard Product Life Cycle Management framework. Develop templates for Sales enablement, marketing collaterals, sales pitch for targeted verticals, processes, tools and standard approaches especially on on GTM/Launch, product growth and maintenance as well as transition to end of life

  • Implementation of Product life cycle management: Drive adoption of Product Life Cycle Management for all product lines through. working with cross-functional teams including all levels in Product Management, Sales, Apps, R&D and Customer support, etc.

  • Project Management: Provide Project Management leadership to all product launches – include Product Life Cycle Management, focused on GTM, Growth/Support and EOL stages

  • Reporting: Drive development of KPI Dashboards for all product lines; manage reporting requirements of OKRs. Work with stakeholders to understand and assess the impact of our products, analyzing data and sourcing & triaging feedback from the field

  • Data analytics insights and influence product decisions: Provide data-driven insights and recommendations to guide product development and improvement.

  • Continuous Improvement: Identify and detect process gaps in the life cycle management framework, drive continuous improvement of standardized processes and tools. Support Product Management leadership team to advance organization maturity

Basic Qualifications (What we are looking for?)

  • 3+ years of relevant experience in product operations, program management, or a similar role, in B2B businesses, technology that involves hardware and software. Hands-on experiences with product management tools and processes

  • Strong program management skills with experience, taking initiatives from conception to launch and managing end-to-end execution of projects/programs

  • Exceptional communication and collaboration skills to work effectively with cross-functional teams.

  • Ability to manage multiple priorities, navigate ambiguity, and solve problems with complex scope and context.

  • Data-driven approach with the ability to derive actionable insights from performance metrics.

Preferred Qualifications (Ways to Stand Out from the crowd?)

  • Industry experience: Direct, Hands-on experience and familiarity with Pro Audio, Entertainment, Music industries

  • A strong change agent: A strategic change agent who thrives in complex environments, possessing a deep understanding of organizational maturity and the ability to meet teams where they are, igniting growth and guiding them towards peak performance.

  • Master of Alignment: A proven ability to navigate diverse stakeholder landscapes, artfully managing competing priorities to forge consensus and inspire unwavering commitment to shared, ambitious goals.

  • Visionary yet hands on Problem-Solver: Adept at dissecting nuanced and complex business challenges, identifying the root causes, drive systematic actions to achieve improved, quantifiable business impact

Location, Westlake Village, California USA

Join our passionate and dedicated teams who are shaping the future of sound!

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The Company
HQ: Marcoussis
490 Employees
Year Founded: 1984

What We Do

L-Acoustics is renowned for developing innovative sound systems and technologies that elevate the listening experience. Founded in France in 1984, L-Acoustics currently employs 800 team members worldwide, with headquarters in Paris, Los Angeles, London, and Singapore. Recognized for pioneering the line source array, L-Acoustics continues to shape the future of sound with solutions such as the L-ISA Immersive Hyperreal Sound technology, which offers 3D multi-dimensional audio. L-Acoustics also provides exceptional concert-grade sound systems and immersive sound spaces for residential and architectural environments. In recognition of introducing these groundbreaking creative technologies, L-Acoustics was named one of Fast Company’s Most Innovative Companies of 2020 and 2023. L-Acoustics sound systems can be heard around the globe in venues like the Hollywood Bowl and the Philharmonie de Paris, at the world's top-grossing festivals such as Coachella and Tomorrowland, international special events like the World Expo 2020 and World Cup 2022, and on tour with world-class artists such as Billie Eilish, Post Malone, Arctic Monkeys, and Jacky Cheung, and in the Las Vegas residencies of Katy Perry, Adele, and more.

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