Product Operations Lead

About Bastion

Bastion enables financial institutions and enterprises to issue regulated stablecoins, generate revenue on reserves, and expand their ecosystems. Bastion’s platform combines stablecoin issuance, secure custody, and seamless orchestration for cross-border transfers, on/off-ramps, and stablecoin conversions. With Bastion’s platform and APIs, businesses can create and scale their stablecoin network, while optimizing revenue, compliance, and control.

Overview

We're seeking an experienced and detail-oriented Product Operations Lead to own the operational aspects of our stablecoin business and custody wallet solutions. This cross-functional role involves designing end-to-end workflows for liquidity management, exchange relationships, fiat-to-crypto flows, and secure custody operations. You'll play a key role in ensuring seamless operations across product, compliance, and treasury functions, implementing automation where possible while maintaining a keen eye for detail. The ideal candidate brings deep cryptocurrency experience and can anticipate operational challenges before they arise.

Responsibilities

• Design and implement end-to-end operational workflows for cryptocurrency purchases, sales, and transfers.

• Implement automation solutions to improve efficiency while maintaining accuracy and compliance.

• Collaborate cross-functionally with product, compliance, and finance teams to ensure operational excellence.

• Maintain relationships with cryptocurrency exchanges, managing integration requirements and ongoing operations.

• Oversee fiat movement processes connected with purchasing and selling activities.

• Develop and optimize flows for stable-to-stable conversions and other cryptocurrency operations.

• Evaluate blockchain and chain support requirements, ensuring proper execution and utility creation.

• Anticipate operational challenges based on industry experience and implement proactive solutions.

• Document detailed operational procedures and train team members on processes and best practices.

• Monitor operational metrics and KPIs, continuously improving processes to enhance performance.

• Design and implement secure operational workflows for custody wallets, including creation, key management, and access controls. 

• Establish operational standards for different asset types within custody solutions.
  

Qualifications

• 5+ years of experience in cryptocurrency operations, preferably with stablecoin products.

• Proven track record of designing and implementing operational workflows in fintech or cryptocurrency.

• Deep understanding of blockchain technology, cryptocurrency exchanges, and banking rails.

• Experience working across product, compliance, and treasury functions in regulated financial environments.

• Strong technical aptitude with experience implementing automation and operational tooling.

• Excellent project management and cross-functional collaboration skills.

• Detail-oriented mindset balanced with strategic thinking capabilities.

• Experience building and leading operations teams preferred.

• Knowledge of regulatory requirements for cryptocurrency operations.

• Background in launching new cryptocurrency products or services.

Bastion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and placement. Bastion participates in E-Verify to authorize eligibility of employment in the United States.