Product Operations Lead

We are seeking a dynamic and experienced Lead Product Operations Manager to oversee the operational aspects of our product portfolio. In this role, you will lead a team responsible for managing the end-to-end lifecycle of our products, optimizing processes, and driving successful product launches. The ideal candidate will have a strong background in operations management, excellent leadership skills, and a passion for driving excellence in product operations.

Responsibilities

Key Responsibilities

Product and NPI execution

• Lead and coordinate Product Operations activities across ideation, discovery, development, launch readiness, commercialization, and post-launch reviews.

• Improve the quality and consistency of NPI deliverables, including discovery outputs, Voice of Customer evidence, value propositions, business cases, launch plans, and readiness reviews.

• Establish and maintain milestone, risk, dependency, and action tracking for priority NPI programs.

• Facilitate cross-functional working sessions, clearly documenting decisions, owners, due dates, and escalations.

• Monitor NPI performance and generate actionable insights to improve launch quality, predictability, adoption, and commercial execution.

• Support root-cause and corrective-action activities for delayed, underperforming, or at-risk offerings.

Process governance and operational excellence

• Deploy and sustain Honeywell Accelerator Global Design Models and associated governance routines.

• Drive adherence to standard work while identifying opportunities to simplify processes, eliminate duplication, and reduce administrative burden for Offering and Portfolio Managers.

• Build repeatable intake, prioritization, governance, documentation, and escalation mechanisms.

• Partner with process owners and subject-matter experts to resolve gaps across tools, workflows, roles, and decision rights.

• Identify and implement practical automation, AI, reporting, and workflow improvements that increase team productivity and data quality.

• Create reusable job aids, templates, training materials, and best-practice resources. 

Portfolio and lifecycle operations

• Support portfolio-review cadences by consolidating data, validating inputs, preparing decision materials, and tracking agreed actions.

• Enable portfolio roadmap execution and maintain the operational data needed for product and offering decisions.

• Translate product, market, customer, financial, and operational data into clear recommendations for leadership.

• Maintain decision logs and action registers that improve transparency and follow-through.

Customer, market, and commercial evidence

• Support Voice of Customer planning, evidence collection, data management, and analytical synthesis.

• Develop or coordinate centralized customer, market, and competitive insights for product and portfolio teams.

• Support ideation events, discovery workshops, segmentation, market assessment, and value-proposition activities.

• Connect customer evidence and market insights to portfolio, investment, roadmap, launch, and commercialization decisions.

• Support sales enablement and commercial readiness activities for priority launches.

Cross-functional leadership

• Serve as the operating connector among OLering Management, Engineering, Marketing, Sales, Finance, PMO, and business leadership.

• Influence teams without direct authority and create clarity across complex, multistakeholder initiatives.

• Facilitate productive governance forums and ensure issues reach the appropriate decision-makers.

• Communicate risks, choices, recommendations, and outcomes clearly to senior stakeholders.

• Coach stakeholders on Product Operations processes, tools, data expectations, and standard work.

Qualifications

Required Qualifications
• Bachelor’s degree in engineering, business, marketing, operations, data analytics, or a related field.
• Minimum of 10 years of experience in Product Operations, Product Management, Program Management, Portfolio Management, Business Operations, or a related cross functional role.
• Experience coordinating complex, cross-functional initiatives with multiple stakeholders, dependencies, and milestones.
• Strong analytical skills and experience transforming data into decision-ready reporting and recommendations.
• Proficiency in business reporting or visualization tools such as Power BI.
• Strong written communication, executive presentation, workshop facilitation, and stakeholder-management skills.
• Demonstrated ability to establish structure, improve processes, and drive accountability in an ambiguous environment.

Preferred Qualifications
• MBA or an advanced degree in business, product management, engineering management, or a related field is preferred.
• Experience supporting new product introduction, product development, launch readiness, or commercialization.
• Familiarity with Voice of Customer, discovery, segmentation, competitive analysis, and value-proposition development.
• Experience creating management operating systems, dashboards, governance routines, training content, or standard work.
• Experience applying automation, AI, or workflow tools to improve operational productivity.
• Experience working in a matrixed, global industrial technology, automation, software, or engineering organization.

Leadership Attributes
• Operates with a customer-value and growth mindset.
• Converts ambiguity into structured plans and clear decisions.
• Demonstrates sound judgment and knows when to resolve, influence, or escalate.
• Builds trust across functions and organizational levels.
• Balances governance discipline with speed and practical execution.
• Uses evidence and data to challenge constructively.
• Takes ownership for closure, not simply coordination.

About UsHoneywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.