Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
This Product Operations Lead role focuses on driving initiatives across a global, 20+ country workforce, standardizing product tool usage (specifically Aha!), and driving AI adoption to enhance product development maturity.
This position is based out of our Alpharetta, Georgia office or Midtown ATL (OAC) office.
We believe great things happen when teams connect. Our schedule is built around 4 days of high-impact, in-office collaboration (Monday–Thursday), paired with Friday Flexibility to wrap up your week remotely.
This position does not offer immigration sponsorship (current or future) including F-1 STEM OPT extension support.
This position is not open to third-party vendors or C2C.
In person interviews are required.
Process Improvement & Enablement:
Identify, implement and optimize scalable process improvement strategies to build efficiency and clarity across the product organization.
Optimize usage of AI to drive operational efficiencies, quality, and maturity of the product organization.
Champion a product-led culture and continuous improvement philosophy by identifying maturity gaps and supporting upskilling efforts.
Standardize meeting materials and reporting formats for key executive and quarterly planning reviews.
Roadmap Tool Owner & Business Analysis:
Drive tool usage standardization efforts across a globally distributed workforce in 20+ countries.
Drive AI usage to optimize maturity of the product development process and in combination with other tools across the enterprise.
Lead the day-to-day administration, configuration, and customization of our enterprise product tool (Aha!) to support product planning and execution.
Independently guide stakeholder teams to set up and tailor workflows within established guidelines, maintaining clear configuration policies and documentation.
Govern license management and usage across the platform to maximize the investment.
Analyze key insights to identify variances, anomalies, and underlying operational trends to support executive decision-making.
Define, standardize, and maintain core metrics and calculation methodologies to ensure reporting accuracy and consistency across product lines.
Partner with cross-functional teams (including Product, Technology, Data & Analytics, and Finance) to track critical initiative health and NPI program metrics.
Education: Bachelor’s degree in Business, Technology, Product Management, or a related field (or equivalent practical experience).
Business Analysis & Product Experience: 5+ years of experience as a Business Analyst, Product Operations Analyst, or Product Manager in a technology or data-driven organization.
Analytics & Reporting: Proven track record in business intelligence reporting, defining key performance indicators, and analyzing complex data to solve stakeholder problems.
Frameworks & Methodologies: Demonstrated proficiency in Agile methodologies and standard project management frameworks.
Stakeholder Management: Demonstrated ability to build trust, influence without authority, and align cross-functional teams in a matrixed environment.
Tool Expertise: 1-2+ years of hands-on experience administering, configuring, and optimizing product and project management platforms (e.g., Aha!, Jira, Smartsheets).
Experience utilizing AI tools to accelerate and optimize work across the product management lifecycle.
Professional certifications such as PMP, Certified Scrum Master (CSM), or Agile credentials.
Process improvement experience or certifications (e.g., Lean Six Sigma).
Practical experience applying Design Thinking frameworks (e.g., user personas, empathy mapping, rapid prototyping) to solve business challenges.
Experience leading strategy, planning, or enablement initiatives for internal digital transformation efforts.
#LI-Hybrid
#LI-KD1
We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Primary Location:
USA-Atlanta JV WhiteUSA-Atlanta-One-Atlantic-CenterFunction:
Function - ProductSchedule:
Full timeSkills Required
- Bachelor's degree in Business, Technology, Product Management, or related field (or equivalent practical experience).
- 5+ years experience as a Business Analyst, Product Operations Analyst, or Product Manager in a technology or data-driven organization.
- Proven track record in business intelligence reporting, defining KPIs, and analyzing complex data to solve stakeholder problems.
- Demonstrated proficiency in Agile methodologies and standard project management frameworks.
- Ability to build trust, influence without authority, and align cross-functional teams in a matrixed environment (stakeholder management).
- Hands-on experience administering, configuring, and optimizing product/project management platforms (e.g., Aha!, Jira, Smartsheets) — 1-2+ years.
- Experience utilizing AI tools to accelerate and optimize work across the product management lifecycle.
- Professional certifications such as PMP, Certified Scrum Master (CSM), or other Agile credentials.
- Process improvement experience or certifications (e.g., Lean Six Sigma).
- Practical experience applying Design Thinking frameworks (user personas, empathy mapping, rapid prototyping).
- Experience leading strategy, planning, or enablement initiatives for internal digital transformation efforts.
Equifax Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Equifax Inc. and has not been reviewed or approved by Equifax Inc..
-
Retirement Support — Savings programs include a 401(k) with company matching and, in some contexts, profit-sharing or pension components. These are described as solid parts of the total package.
-
Parental & Family Support — Programs include paid parental leave for birth and non-birthing parents and adoption assistance. Company materials highlight these benefits as part of a family-supportive offering.
-
Flexible Benefits — Multiple medical plan choices, dental and vision options, FSAs/HSAs, and voluntary supplemental coverages enable customization. The company publishes plan summaries and SPDs to help compare cost and coverage by location and tier.
Equifax Inc. Insights
What We Do
At Equifax (NYSE: EFX), we believe knowledge drives progress. As a global data, analytics, and technology company, we play an essential role in the global economy by helping financial institutions, companies, employers, and government agencies make critical decisions with greater confidence. Our unique blend of differentiated data, analytics, and cloud technology drives insights to power decisions to move people forward. Headquartered in Atlanta and supported by nearly 15,000 employees worldwide, Equifax operates or has investments in 24 countries in North America, Central and South America, Europe, and the Asia Pacific region. For more information, visit Equifax.com.
