Product Operations Lead

Posted 2 Days Ago
Be an Early Applicant
Porto, PRT
Hybrid
Senior level
Artificial Intelligence • Automotive • Cloud • Software
The Role
Lead product operations governance across the product lifecycle: maintain product/catalogue and certification tracking, drive readiness and release governance, build executive Power BI dashboards and forecasting models, improve operational visibility and KPI reporting, and coordinate cross-functional teams to ensure certification and release readiness.
Summary Generated by Built In

About Us

At Nextlane, we don’t just develop software solutions – we create the future of the automotive industry.

We are a company that combines advanced technology with a clear vision: simplifying and digitizing every step of the automotive customer journey, empowering manufacturers and dealerships to thrive in a constantly evolving market.

We believe in the value of every team member, offering opportunities for you to develop and contribute to meaningful solutions.

So… What does it mean to be a #Nextlaner?

  • Be part of a growth-oriented culture.

  • Collaborate with colleagues from all over the world.

  • Believe in the Power of ideas and the diversity of thought.

  • Be committed to provide an environment where you can learn, grow, and collaborate on projects that make a global impact.

Our success is measured not just by results, but also by the growth and satisfaction of those who are part of our company.

At Nextlane, you’ll have the opportunity to innovate, push boundaries, and work on solutions that are transforming the automotive world.

Your Responsibilities:

  • As a key member of the team, you will be responsible for:

Product Governance & Lifecycle Management

  • Maintain governance across the product lifecycle, including readiness, releases, adoption, early access, general availability, and retirement.

  • Maintain a centralised catalogue of products, certifications, integrations, APIs, and platform capabilities.

  • Improve operational visibility, lifecycle tracking, and readiness governance across Product and Engineering.

  • Support go/no-go readiness reviews covering QA, support readiness, certifications, dependencies, and customer impact.

Certification Governance

  • Own tracking and governance of OEM, regulatory, invoicing, hosting, security, and integration certifications.

  • Maintain visibility of certification owners, renewal dates, dependencies, risks, and delivery status.

  • Coordinate cross-functional teams to ensure certification readiness and escalation management.

Analytics, Reporting & Forecasting

  • Build and maintain executive-grade Power BI dashboards covering product usage, release health, lifecycle status, certifications, backlog KPIs, and operational performance.

  • Develop operational reporting, forecasting models, and portfolio insights to improve decision-making and execution visibility.

  • Improve KPI consistency, operational reporting quality, and data transparency across Product and Engineering.

  • Use AI-assisted reporting and automation to improve operational efficiency and governance scalability.

Cross-Functional Coordination

  • Support governance cadences, operational reviews, readiness reviews, and executive reporting processes.

  • Coordinate across Product, Engineering, QA, Support, OEM Services, Security, Finance, and GTM teams.

  • Improve alignment between roadmap commitments, operational readiness, certification dependencies, and customer obligations.

What This Role Is Not

This role does not replace Product Managers, Project Managers, or Delivery Managers.

It exists to improve governance, readiness discipline, operational visibility, lifecycle management, and executive reporting across the Product & Technology organisation.

What We're Looking For:

Experience & Background

  • Experience in Product Operations, operational governance, consulting, or transformation-focused operational roles within SaaS or enterprise software environments.

  • Strong preference for candidates with consulting backgrounds combined with hands-on operational experience.

  • Experience operating in complex, multi-product, cross-functional environments.

Operational & Analytical Capability

  • Strong understanding of product lifecycle governance, readiness processes, SaaS operating models, and operational KPI frameworks.

  • Strong experience in:

    • Power BI dashboarding

    • Data modelling

    • Forecasting

    • KPI reporting and operational analytics

  • Strong analytical mindset with the ability to convert operational data into executive insights and decision support.

  • Experience with AI-assisted reporting, automation, or operational analytics strongly preferred.

Communication & Collaboration

  • Strong communication and stakeholder management skills.

  • Comfortable working across Product, Engineering, QA, Support, Security, Finance, and GTM functions.

  • Able to operate effectively in fast-changing, transformation-driven environments.

Languages

  • English: Fluent.

  • Second European language preferred.

Our Recruitment Process:

  1. 15-minute introductory call with our Talent Acquisition Specialist.

  2. Interviews with Product, Engineering, and Executive Leadership stakeholders.

  3. Case study / operational scenario discussion.

  4. Final cultural fit interview.

What We Offer:

We understand that flexibility and trust are essential for our teams. Here are some of the benefits we offer:

  • 🏡 Hybrid Work: Rotational model, 2 days onsite, three days remote.

  • 💰 Annual Payments: 14 payments per year (12 monthly payments + 1 summer bonus + 1 Christmas bonus in November).

  • 🍽️ Meal Voucher: €10.20 per working day.

  • 🌴 Vacation: 23 vacation days, plus 24th or 31st December off.

  • 🗣️ Language Training: Access to group classes in Spanish, English, or French.

  • ⚕️ Private Medical Insurance: Multicare coverage.

  • Teambuilding: Join us for memorable afterworks and team activities!

Diversity, Inclusion & Belonging

At Nextlane, we are committed to creating a space where everyone feels valued and respected. We firmly believe that diversity in experiences and backgrounds strengthens our culture and drives innovation.

  • Support for people with disabilities. If you need any adjustments during the recruitment process, let us know so we can provide the best possible experience.

  • Equal opportunities for all: We welcome applications regardless of age, gender, origin, disability, or any other characteristic protected by law.

Join Nextlane and become part of the technological revolution in the automotive industry.

Discover why we are a great place to develop your talent!

Skills Required

  • Experience in Product Operations, operational governance, or transformation roles within SaaS or enterprise software environments
  • Experience operating in complex, multi-product, cross-functional environments
  • Power BI dashboarding and data modeling experience
  • Experience building forecasting models, KPI reporting, and operational analytics
  • Strong communication and stakeholder management skills across Product, Engineering, QA, Support, Security, Finance, and GTM
  • Experience with certification governance (OEM, regulatory, security, integrations) and cross-functional coordination
  • Consulting background combined with hands-on operational experience
  • Experience with AI-assisted reporting or automation for operational analytics
  • Fluent English
  • Second European language
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The Company
689 Employees
Year Founded: 2000

What We Do

Nextlane is a leading European automotive business ecosystem that provides comprehensive software solutions for dealerships and manufacturers. The company offers a cloud-native platform integrating DMS and CRM workflows to digitize the automotive customer journey, from vehicle inventory management to after-sales services. With over 700 experts, Nextlane supports 10,000 dealerships across 11 countries, leveraging AI-driven capabilities to enhance operational efficiency and customer experience.

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