Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Job DescriptionThe Product Operations Director plays a critical role in enabling the Product Management organization to operate efficiently, consistently, and with high quality across the entire product lifecycle. You will establish and maintain the processes, data, tools, and governance frameworks that allow product managers to execute effectively from ideation through launch and market adoption. The Product Operations Director partners closely with product managers, engineering, marketing, sales, finance, and customer support to ensure product planning, development, and go-to-market activities are coordinated, data-driven, and scalable. You will report to our CPO. This is a remote position.
You'll have opportunity to:
- Lead the development and evolution of standardized product management processes, frameworks, and operating models.
- Guide product planning and portfolio governance across teams, ensuring consistent inputs, criteria, and visibility for decision‑making.
- Oversee operational execution rhythms across the product lifecycle, ensuring key deliverables, cross‑functional agreement, and launch readiness.
- Manage product management tools and data systems, ensuring structured usage, reliable reporting, and actionable insights for product leadership.
- Establish and maintain dashboards and metrics that track roadmap progress, product performance, and operational health.
- Be a central coordination point between Product and cross‑functional partners to ensure smooth execution and communication.
- Guide post‑launch evaluations and continuous improvement efforts to enhance future releases and operational effectiveness.
- Bachelor’s degree (MBA/advanced degree preferred).
- 8–12+ years in product ops/PM/PMO/business ops in product‑centric organizations.
- 5+ years operating at scale in Product Ops, Product PMO, or portfolio governance.
- Hands‑on experience with end‑to‑end product lifecycle in Agile environments.
- Experience implementing and scaling product management frameworks, operating models, and tooling.
- Experience translating operational/product data into executive‑ready insights and recommendations.
- Experience leading portfolio planning and release governance (OKRs, capacity/prioritization, stage‑gates, cross‑functional readiness).
- Experience with tooling administration/integrations and product ops dashboards (Jira/Aha!/Confluence/Asana; integration to BI; delivery/flow metrics).
Benefits/Perks:
- Great compensation package and bonus plan
- Core benefits including medical, dental, vision, and matching 401K
- Flexible work environment, ability to work remote, hybrid or in-office
- Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
- Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html
- #LI-Remote
At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.
Want to see what life at Experian is really like? Explore Experian Life on social or visit our careers site.
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.
Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Top Skills
What We Do
Experian unlocks the power of data to create opportunities for consumers, businesses and society.
During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity.
We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime.
For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done.
Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow.
About Experian:
Bringing data to life requires creativity, passion, flexibility and expertise.
We want you to share in our success. That's why we offer rewards that recognise great performance.
Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career.
Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.
