Product Operations Analyst

Posted 2 Days Ago
4 Locations
In-Office
165K-242K
Senior level
Cloud • Information Technology • Machine Learning
We empower creators and innovators with access to GPU resources they need to work more efficiently.
The Role
The Product Operations Analyst will develop customer and growth programs, collaborating with product teams to enhance customer experience and drive growth strategies.
Summary Generated by Built In

CoreWeave is the AI Hyperscaler™, delivering a cloud platform of cutting edge services powering the next wave of AI. Our technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024.

As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you’re someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry.  

CoreWeave powers the creation and delivery of the intelligence that drives innovation. 

What You’ll Do:

At CoreWeave, a leader in AI cloud platforms, we are seeking a Product Operations Analyst. In this role, you will join the Technology Strategy and Operations team, focusing on the customer and growth programs. Your work will directly impact CoreWeave’s growth strategy and roadmap and help build first class customer experiences

About the role:

As the Product Operation Analyst, your primary responsibility will be to lead the development of high value customer and growth programs to support the overall strategic goals of CoreWeave. You will develop design and launch customer and growth programs that build customer loyalty and growth and provide insights about the customer needs and the market, ensuring CoreWeave remains at the forefront of the AI Hyperscaler market. Collaborating closely with product and go to market teams, you will guide the customer experiences and growth strategies maintaining a balance between cutting-edge technology, user-friendliness, and market viability.  

Who You Are: 

  • Proven experience (5+ years) in product strategy, product management management or product operations, preferably with a focus on AI, ML, Cloud and SaaS technologies.
  • Good understanding of the AI and ML technology landscape, including current trends and potential future directions.
  • Strong leadership and communication skills, with the ability to drive product vision and strategy across diverse teams.
  • Excellent analytical and problem-solving abilities, with a track record of making data-informed decisions.
  • Bachelor's in Computer Science, Engineering, Business, or a related field, with a strong understanding of machine learning concepts.

Preferred:

  • Experience in customer and growth programs (e.g. customer advisory boards)
  • Experience in designing customer sentiment and experience programs, processes and metrics
  • Experience in collaborating with  go to market teams rolling out successful growth programs

Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk. 

  • You love to tackle strategic customer and growth problems
  • You’re curious about applications and technologies related to AI and how AI infrastructure can enable innovations for the AI era
  • You’re an expert in cloud, AI and enterprise customer sentiment and growth programs

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: 

  • Be Curious at Your Core
  • Act Like an Owner
  • Empower Employees
  • Deliver Best-in-Class Client Experiences
  • Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! 

The base salary range for this role is $165,000 to $242,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).


What We Offer

The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.

In addition to a competitive salary, we offer a variety of benefits to support your needs, including:

  • Medical, dental, and vision insurance - 100% paid for by CoreWeave
  • Company-paid Life Insurance 
  • Voluntary supplemental life insurance 
  • Short and long-term disability insurance 
  • Flexible Spending Account
  • Health Savings Account
  • Tuition Reimbursement 
  • Ability to Participate in Employee Stock Purchase Program (ESPP)
  • Mental Wellness Benefits through Spring Health 
  • Family-Forming support provided by Carrot
  • Paid Parental Leave 
  • Flexible, full-service childcare support with Kinside
  • 401(k) with a generous employer match
  • Flexible PTO
  • Catered lunch each day in our office and data center locations
  • A casual work environment
  • A work culture focused on innovative disruption

Our Workplace

While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration

California Consumer Privacy Act - California applicants only

CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: [email protected].


Export Control Compliance

This position requires access to export controlled information.  To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency.  CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Top Skills

AI
Cloud
Ml
SaaS

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The Company
HQ: Livingston, NJ
1,450 Employees
Year Founded: 2017

What We Do

CoreWeave, the AI Hyperscaler™, delivers a cloud platform of cutting-edge software powering the next wave of AI. The company's technology provides enterprises and leading AI labs with cloud solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers across the US and Europe. CoreWeave was ranked as one of the TIME100 most influential companies and featured on Forbes Cloud 100 ranking in 2024. Learn more at www.coreweave.com.

Why Work With Us

At CoreWeave we work hard, have fun and move fast! Today we are a small, growing team of intelligent, genuine people, that value different perspectives and approaches to solving complex problems. We foster an environment that champions collaboration and prioritizes innovative solutions. Here, you are surrounded by the best.

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CoreWeave Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQLivingston, NJ
Bellevue, WA
London, UK
New York, NY
Philadelphia, PA
Sunnyvale, CA
Learn more

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