The Role
Lead market and customer research, maintain TAM analysis, track competitors, and create sales enablement collateral. Translate insights into messaging, support GTM and launches, analyze CRM win/loss data, and align with Sales and Customer Success to optimize collateral and shorten sales cycles.
Summary Generated by Built In
At LumiQ, we’re on a mission to make professional education enjoyable. As a modern, audio-first learning platform, we empower accounting and finance professionals to fulfill their continuing professional development requirements through engaging podcasts. Over the past five years, we’ve cultivated a devoted customer base of over 1,000 corporate and accounting firms across North America.
LumiQ is proud to be a 2025 Deloitte Fast 50 and Fast 500 winner. We’re creating awesome proprietary content, nailing our go-to-market strategy, and being the first to shake up the industry. Most recently, we secured a strategic investment from Vertu Capital to fuel our expansion globally and continue executing on our exponential growth plans.
LumiQ is also a certified Great Place to Work! We’re all about transparency, ownership, innovation, and empathy. If you’re ready to make a real impact and help us transform professional education, we’d love to hear from you!
About the Role
In this newly created role within the Product Marketing team, you will bridge the gap between Product, Marketing, Sales, and Customer Success. Your core mission is to lead customer and market research, decode competitor strategies, maintain total addressable market (TAM) analysis, and arm our customer-facing teams with high-impact sales enablement collateral for both our sales and customer success teams.
If you thrive in a fast-paced environment that offers true ownership, autonomy, and the opportunity to build from the ground up, LumiQ is for you.
What You'll Be Responsible For:
- Customer & Internal Research: Conduct qualitative and quantitative research on key
buyer personas (Finance Leaders, CPAs, L&D leads). Lead internal discovery by
interviewing Sales, CS, and current customers to refine product positioning and buyer journey maps. - TAM & Market Sizing: Continuously analyze and update TAM, SAM, and SOM
calculations to identify growth accounts, segment target markets, and support
geographical expansion. - GTM & Product Launch Support: Translate market and customer insights into
messaging frameworks for segment messaging, sales enablement and targeted growth
campaigns. - Industry Trends: Monitor compliance, content, and industry shifts in partnership with
internal teams to keep the organization ahead of market changes. - Competitive Tracking & Battlecards: Continuously track the CPE/CPD and corporate
L&D landscape to build actionable battlecards, feature comparison matrices, and objection-handling guides. - Win/Loss & CRM Insights: Dig into Salesforce and deal data to analyze win/loss
trends, evaluate messaging performance, and share findings company-wide. - Market Communications: Establish a systematic approach to share regular competitor
and market updates with internal teams. - Asset Creation & Maintenance: Partner with the Senior PMM to build and update core
sales tools, including pitch decks, one-pagers, buyer persona guides, case studies, infographics, and reports. - Content & Copy Support: Write and refine copy for sales/customer success assets, landing pages, thought leadership, and growth initiatives, ensuring all customer touch points reflect up-to-date messaging and brand guidelines.
- Sales Alignment: Work closely with the sales team to identify buyer friction points and
systematically test, analyze, and optimize collateral to shorten sales cycles.
Market Research, TAM Analysis & Insights
Competitor Intelligence & Data Analysis
Sales/Customer Success Enablement & Collateral Creation
Who You Are:
- Experience: 2 to 4 years in Product Marketing with a strong B2B SaaS experience preferred.
- Demonstrated Research Capability: Hands-on experience conducting market research, customer interviews, and market sizing analyses.
- Buyer Journey Expertise: Familiar with B2B buying committees, buyer personas, and complex sales cycles.
- Data & AI Savvy: Comfortable digging into data, working with CRMs like Salesforce (or quick to learn), and leveraging modern AI tools (e.g., Claude) and design templates (e.g., Figma) to produce assets.
- Writing & Communication: Exceptional copywriting and storytelling skills with a track record of translating complex insights into clear, consumable content for both internal and external audiences.
- Cross-Functional Collaboration: Strong interpersonal skills to build seamless relationships across Product, Sales, CS, Compliance, and Content production teams.
The expected base salary for this position is: CAD $75,000 - $85,000. Salary is based on a number of factors including market conditions, location and may vary depending on job-related skills and experience.
If you think your experience is most of the way there, we’d still love to meet you!
Please note this is a flexible hybrid role based out of Toronto, Canada. Employees will be expected to be able to commute to the office 2 times a week. However, for training & onboarding purposes, the in-office expectation time will increase.
Benefits and Perks:
- Health Benefits are available after 3 months with us, including a yearly health spending account. You'll also have access to an Employee Assistance Program for additional support if needed.
- Hybrid Work Style: The best of both worlds. Enjoy remote work and a downtown Toronto office with snacks, events, and ping pong.
- Monthly team social events: (Super Smash Bro party, hot chocolate bar, Blue Jays game, Hot One's Challenge are just a few examples of what we have done in the past).
- Schedule flexibility: We know our employees have lives outside of work and don’t mind if you need to run to a mid-day doctor's appointment or pick up a kid early from school!
- Nomad policy: Work remotely 4 weeks of the year from anywhere in the world.
- Endless Learning: Our platform isn't just for accountants. Listen to podcasts on soft skills, career development, leadership, and more.
- LumiQ Clubs: Join an existing club or start your own!
Skills Required
- 2 to 4 years in Product Marketing
- B2B SaaS experience
- Hands-on experience conducting market research, customer interviews, and market sizing analyses
- Familiarity with B2B buying committees, buyer personas, and complex sales cycles
- Experience working with CRMs such as Salesforce or ability to learn quickly
- Comfortable leveraging modern AI tools (e.g., Claude) and design templates (e.g., Figma) to produce assets
- Exceptional copywriting and storytelling skills for internal and external content
- Strong cross-functional collaboration skills with Product, Sales, CS, Compliance, and Content teams
- Ability to commute to Toronto office two days per week (hybrid role)
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The Company
What We Do
LUMIQ is an end-to-end Data Transformation Partner for modern financial services and insurance (FSI) companies, helping them build the Right Data DNA which powers their competitive edge and future growth. We are building a community of passionate data professionals who thrive on experimentation and complexity exploration. At LUMIQ, we love building products and platforms, that are purpose-built to handle FSI scale.
