Product Marketing/ Product Success Intern

Reposted 6 Days Ago
Be an Early Applicant
2 Locations
In-Office
Internship
Mobile • Software
We help create meaningful, timely and effortless interactions between companies and their customers.
The Role
As a Product Marketing/Product Success Intern, you will assist the Product Success and Solutions teams in analyzing product adoption and performance, supporting onboarding, and collaborating with various departments to enhance product delivery and positioning.
Summary Generated by Built In

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.


As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.


We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.


If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

What this role is all about:

As a Product Marketing/ Product Success Intern, you will support Product Success and Product Solutions teams in understanding how Infobip products are adopted, used, and positioned across different markets. Through a defined internship project and close mentorship, you will gain hands-on exposure to both product and business topics. This role is designed to help you explore different paths within product, solutions, and cross-functional collaboration.

What you’ll do:

  • Support Product Success and Product Solutions teams in daily activities related to product adoption, customer use cases, and solution implementation.  
  • You'll join customer-facing calls during the sales cycle, support technical onboarding of new clients, contribute to implementation guides, and gain firsthand understanding of how we deliver value from first conversation through go-live.
  • You'll analyze pipeline data, help prepare regional alignment materials, track product performance metrics, and support go-to-market execution.
  • You'll research customer needs, contribute to roadmap discussions, coordinate with engineering and design, and monitor product metrics to identify improvement opportunities.
  • Collect and structure feedback from sales teams, regions, and customers to support improvements in product and solution delivery.  
  • Prepare internal materials such as product documentation, enablement guides, reports, and presentations.  
  • Collaborate with cross-functional teams including Product, Sales, Marketing, and Customer Services to understand how products are positioned, sold, and used.  
  • Learn Infobip products end to end and explore different technical and business-oriented roles to identify long-term career fit.

What makes you a strong fit:

  • Student in a technical, business, or related field (technical university is a plus, not a must), available full-time.
  • Comfortable with technology and curious about how tech products work, with openness toward technical topics. 
  • Strong interest in products, customers, and business impact.
  • Strong analytical thinking - comfortable working with data and drawing conclusions from it.
  • Good communication skills and willingness to work with multiple teams and stakeholders.
  • Ability to translate technical concepts for non-technical audiences (and vice versa).
  • Proactive, eager to learn, and open to exploring different career paths during the internship.
  • Interest in cloud communications, email technology, or CPaaS products is a plus.
  • Fluent in English, both spoken and written.
  • You are available to start with internship on July 6th, 2026.
  • You hold valid student rights from „Studentski Centar“ throughout the entire internship period (6 months).

Internship timeline:

  • CV screening & Interview with Talent Acquisition (During April & May)
  • Recruitment task (home assignments) (During May & June)
  • Interview with Hiring team and selection process feedback (June)
  • Start of internship program (July 6th)
  • Orientation week in Zagreb Infobip campus (July 6th - 10th)
  • Working with the mentor and within a team (July - January)
  • End of the Internship program (January)

Why you'll love it here:

  • Orientation week with all interns and a personalized onboarding plan.
  • Mentor and team support.
  • Being a part of a growing company in a growing industry – we challenge you not to grow!
  • Work with people from all over the world. We put the “global” in globalization.
  • Possibility to stay on after the internship, depending on your performance and business needs.

Why choose internship at Infobip?

  • Paid internship program
  • Travel allowance as per city of work
  • Free lunch
  • Free Snacks and Beverages
  • Social Events
  • Internal Trainings
  • Free access to Udemy platform
  • Internship welcome package
  • Referral Bonus
  • Equipment
  • On-Site Amenities

If you haven’t already, visit our landing page for more details, which you can find at the link.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.

#LI-IR1

Skills Required

  • Final-year student or recent graduate in a technical, business, or related field
  • Strong interest in products, customers, and business impact
  • Strong analytical thinking and comfortable working with data
  • Good communication skills
  • Fluent in English, both spoken and written
  • Interest in cloud communications or CPaaS products

Infobip Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Infobip and has not been reviewed or approved by Infobip.

  • Fair & Transparent Compensation Pay is positioned as aligned to experience and industry standards, supported by regular compensation reviews and a stated equal-pay approach. Clear salary ranges are presented for certain roles, improving comparability for candidates.
  • Equity Value & Accessibility Equity participation is positioned as broadly available through an employee share ownership plan with eligibility from day one. Company-wide enrollment signals that ownership is intended to be a standard component of total rewards rather than a niche perk.
  • Leave & Time Off Breadth Time off is portrayed as relatively robust, including sizable vacation, sick time, holidays, and additional leave tied to life events. Extra paid time such as volunteering and recognition days adds breadth beyond baseline PTO.

Infobip Insights

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The Company
HQ: London
3,100 Employees
Year Founded: 2006

What We Do

HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage. Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future. Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.

Why Work With Us

We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.

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