Product Marketing/Product Success Intern

Posted 15 Days Ago
Be an Early Applicant
Zagreb, HRV
In-Office
Internship
Mobile • Software
We help create meaningful, timely and effortless interactions between companies and their customers.
The Role
Supports Marketing and Product Success teams with product adoption, customer use cases, OTT solution implementation, performance analysis, feedback gathering, roadmap discussions, AI-generated content, documentation, reports, and presentations. Collaborates with Product, Sales, Marketing, Customer Services, Engineering, and Design teams in an international environment.
Summary Generated by Built In

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.


As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.


We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.


If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

What this role is all about


As a Marketing & Product Success Intern, you will be part of the daily activities of our Marketing and/or Product Success areas. Product Success is the area that helps customers adopt our products and get real value from them, working between customers, sales, and product. You will work on OTT channels such as WhatsApp and Viber, where providers like Meta play a key role, in an international environment with hands-on exposure to both product and business topics. You will have a mentor who guides you through onboarding, and there is a possibility of development and long-term growth with us.


What you'll do


  • Support Product Success and Marketing team members in their daily work on product adoption, customer use cases, and solution implementation on OTT channels such as WhatsApp and Viber.
  • Work with data and product performance metrics in Excel, and gather feedback from sales teams, regions, and customers to help us spot improvement opportunities and take part in roadmap discussions.
  • Use AI tools to generate content and prepare internal materials such as product documentation, implementation guides, enablement guides, regional alignment materials, reports, and presentations.
  • Collaborate with cross-functional teams including Product, Sales, Marketing, Customer Services, engineering, and design to understand how products are positioned, sold, and used.

What makes you a strong fit


  • You are a student in a technical, business, or related field (with a focus on Marketing, Sales, and similar).
  • You can work minimum 30h per week.
  • You are comfortable using AI tools, including for content generation.
  • You have knowledge of Excel (basic data analysis) and PowerPoint.
  • You communicate openly and can get your message across clearly.
  • You are proactive and ready to put in the effort to get things done.
  • You are fluent in English, both spoken and written.
  • You have valid student rights from "Studentski Centar".

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.

Please be aware that Infobip processes job applications only through our official platform Workday. Applications submitted via other third-party platforms are not reviewed or processed by Infobip. #LI-AS1

Skills Required

  • Currently enrolled as a student in a technical, business, marketing, sales, or related field
  • Availability to work at least 30 hours per week
  • Comfort using AI tools, including content-generation tools
  • Knowledge of Microsoft Excel and basic data analysis
  • Knowledge of Microsoft PowerPoint
  • Clear and open communication skills
  • Proactive attitude and willingness to complete tasks
  • Fluency in spoken and written English
  • Valid student rights from Studentski Centar

Infobip Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Infobip and has not been reviewed or approved by Infobip.

  • Fair & Transparent Compensation — Pay is positioned as aligned to experience and industry standards, supported by regular compensation reviews and a stated equal-pay approach. Clear salary ranges are presented for certain roles, improving comparability for candidates.
  • Equity Value & Accessibility — Equity participation is positioned as broadly available through an employee share ownership plan with eligibility from day one. Company-wide enrollment signals that ownership is intended to be a standard component of total rewards rather than a niche perk.
  • Leave & Time Off Breadth — Time off is portrayed as relatively robust, including sizable vacation, sick time, holidays, and additional leave tied to life events. Extra paid time such as volunteering and recognition days adds breadth beyond baseline PTO.

Infobip Insights

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The Company
HQ: London
3,100 Employees
Year Founded: 2006

What We Do

HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage. Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future. Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.

Why Work With Us

We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.

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