Are you one of the most ambitious people you know? Do you thrive in fast-paced environments, and love building? If so, you'll be right at home at Unwrap.
As Unwrap's first product marketing manager, you'll be responsible for shaping how our products are communicated out to the market. You’ll be the connective tissue between product, sales, and engineering by translating technical capabilities into compelling narratives that drive top-of-funnel awareness.
If you are equal parts content creator, storyteller, and analytical strategist, and you thrive on turning complex ideas into clear, differentiated messages, this role is for you.
Specifically, you will get the opportunity to:
Lead creation of marketing content across all formats — blog, web, social, video.
Develop assets that educate, engage, and resonate with target audiences.
Plan and manage content calendar and coordinate with contributors and partners.
Gather feedback from customers to improve positioning and collateral.
Influence the overall direction and growth of the Unwrap brand.
Who We Are
We’re currently a team of 30, based in Santa Barbara, and growing extremely quickly. We are venture-backed, and just raised our $12M Series A from world-leading VCs. Our customers include leading companies across many industries, like Stripe, Perplexity, DoorDash, Microsoft, Lyft, lululemon, WHOOP, Oura, Clay, and many more.
Unwrap.ai is on a mission to fill the world with products people love. We do this by helping companies understand their customers like never before. Specifically, we ingest feedback from thousands of sources (support channels, surveys, social), use state-of-the-art NLP technology to extract actionable insights, and empower teams to take action on these insights to ship better products.
Our founders, two ex-Amazon Alexa Product Managers, were tired of manually sifting through customer reviews, support tickets, and bugs while working on Alexa. They understood the importance of listening to customers and prioritizing their requests effectively, but simply had too much feedback to parse through. So, Unwrap.ai was born to solve this problem.
Our small team is extremely motivated, hard-working, and simply gets stuff done. If this sounds exciting, we can't wait to read your application.
Role Qualifications
You have content creation / development background for B2B SaaS company.
Strong writing, editing, storytelling experience and command of brand voice and content style.
You can create high-quality content at scale
You have experience or are comfortable working in a fast-paced start-up environment with multiple partners.
You are an extremely hard worker.
People love working with you.
3-5 years of experience.
What You Get
Significant, potentially life-changing equity.
Learn about and have influence over all parts of the business, including finance, people, fundraising, product, etc.
Ability to rapidly advance your career alongside company growth.
Collaborate with experienced teammates, entrepreneurs, and advisors.
What We Do
We help product and CX leaders better understand their customers with less effort. Our AI organizes and analyzes user feedback so you can build extraordinary products. Automatically integrate and consolidate feedback from wherever users prefer to get in touch. Then get actionable insights through automatic categorization, actionable alerts, powerful dashboards, and anomaly detection
