Product Marketing Manager
Reports to: Senior Director of Product Marketing
Location: Remote in the continental US, Alaska, or Hawaii
Hours: Full-time
Compensation: $105,000 to $125,000 Base Salary + Equity + 401K Match
About ReflexAI
ReflexAI brings the best in machine learning and natural language processing to mission-driven, people-centric organizations via innovative tools that transform how they train, develop, and empower their frontline teams. The Customer Success team at ReflexAI is an agile and proactive team dedicated to ensuring our customers not only succeed but thrive, delivering personalized support and innovative solutions every step of the way.
About this role
As a Product Marketing Manager, you’ll be at the heart of bringing our products to life, with a key focus on execution. You’ll create compelling content, support our presence at industry events, and collaborate with various teams to ensure our message resonates with our audience. This role is ideal for someone who is highly detail-oriented, thrives in a dynamic environment, and is eager to roll up their sleeves to make things happen.
What you’ll do
- Craft and manage high-quality marketing materials, including product collateral, case studies, presentations, website updates, email campaigns, and social media content.
- Support planning and executing ReflexAI’s participation in industry conferences and events, including logistics, booth setup, and onsite representation.
- Assist in the development and execution of marketing campaigns, ensuring alignment with product launches and strategic goals.
- Maintain a sharp eye for detail to ensure all marketing materials are accurate, consistent, and aligned with our brand standards.
- This role requires up to 30% travel to represent ReflexAI at key industry events across the United States.
Requirements for a great fit
- Demonstrated experience (typically 5+ years) in product marketing, content creation, or a related field.
- Strong written and verbal communication skills with the ability to simplify complex topics into clear, engaging narratives.
- Highly detail-oriented and organized, capable of managing multiple projects and deadlines simultaneously.
- Familiarity with design tools (e.g., Canva, Figma, or Adobe Suite) and content management systems (e.g., WordPress, HubSpot).
- Comfortable with frequent travel and representing the company at industry events and conferences.
- Experience in SaaS, contact centers, or AI-driven products is a plus, but not required.
- A passion for supporting mission-driven organizations and contributing to meaningful change.
Benefits
- Generous retirement, equity, healthcare, and PTO policies
- Flexibility to work remotely from anywhere in the United States
- ReflexAI is an equal opportunity employer. We are committed to equal employment opportunity regardless of race/ethnicity, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, military status, neurodiversity, or any other federal, state or local protected class in the United States
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What We Do
ReflexAI brings the best in machine learning and natural language processing to mission-driven, people-centric organizations via innovative tools that transform how they train, develop, and empower their frontline teams.
Why Work With Us
At ReflexAI, we’re driven by a singular mission: to deliver better tools for teams and the individuals they serve at contact centers and human-led support services. Founded by industry experts with a passion for leveraging technology to make a difference, we’re all about collaboration and measurable outcomes – powered by best-in-class technology
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