Role: Product Marketing Manager
Base Salary: $115,000-139,000 USD
Description: The Product Marketing Manager at Blackthorn will play a critical role in helping execute the go-to-market strategy for our products, ensuring alignment between product, sales, and marketing teams. You will focus on how our products and features are communicated to both internal and external stakeholders, helping refine the positioning and sales strategies for new product functionalities. You’ll play a crucial role in gathering customer insights, monitoring feature adoption, and adapting marketing efforts to maximize success.
What you’ll do:
- Master the unique value proposition of Blackthorn apps and communicate it effectively across teams.
- Become the expert on our buyers, including who they are, how they buy, and their key buying criteria.
- Train the internal team on new product functionality, ensuring Sales is well-prepared to sell new features.
- Collaborate with Product Managers to create materials that enable Sales to address customer needs with new features.
- Orchestrate Go To Market activities for product and feature launches.
- Conduct competitive analysis, including positioning and feature development.
- Adjust go-to-market strategy based on the adoption and reception of new features.
- Initiate virtual discovery interviews with customers, prospects, and partners in the Higher Education, Nonprofits, and Healthcare verticals.
- Contribute to Marketing efforts, including sales enablement documentation, customer webinar content, and blog content.
- Elicit and document success stories from customer champions.
- Work closely with onboarding, customer success, support, sales, and marketing teams to ensure successful product launches and continuous improvements.
What we look for:
- 2+ years of experience in product marketing at a B2B SaaS company.
- Experience with the Higher Education, Healthcare, and/or Nonprofit verticals.
- Familiarity with Salesforce product offerings and the ecosystem.
- Based in the continental U.S., with a preference for remote work.
- Highly self-motivated, with a strong sense of urgency and excellent time management skills.
- Skilled at organizing complexity and communicating effectively.
- Comfortable speaking to customers individually and presenting in group settings.
- Assumes good intent and treats others with kindness.
- Open to travel (10%)
What we offer
- An incredible team of smart and supportive people
- A deep feeling of satisfaction and completion
- Fully remote global team working from home
- Stock options to every employee (We are ALL owners)
- Four day work week (Actually a thing)
- $400 office stipend
- Maternity/Paternity leave
- Student loan debt assistance
- Pledge 1% - time off during the year for helping nonprofits
- Health insurance contribution (if in the US)
- Children's 529 college fund assistance (if in the US)
About Blackthorn
We have four native apps on the Salesforce AppExchange for managing Events, collecting Payments, sending Messages, and protecting Data. We’re a growing, distributed team in four countries. We move fast and have a significant structure in our product build process. Everyone on our team has deep experience within their respective roles. Our customers span from 1 person companies to Fortune 500s.
Why is our work important
Our apps continue to be easy to use and setup, due to continuous refinements with our UX. Most apps in our space take weeks to implement, ours take hours, and they work more flexibly, achieving significantly more functionality than our competitors. We believe enterprise apps should be as easy to use as consumer mobile apps.
What the job will bring you
A deep level of satisfaction through ownership of your role. You'll get more autonomy than at other companies (we've been told by our team). Connection. Our team is tightly knit, assisted through our annual company trip (as we're remote). Challenge. We're trying to move as quick as possible. This is not for you if you want to sit back and chill. As Ray Dalio says about life: "Meaningful work and meaningful relationships" provide meaning to life. We aim to bring this.
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What We Do
We believe everything in life should be easy to use, whether it's Instagram or piloting one of Elon's rockets. We've built the highest-rated Event Management and Payment Processing apps for Salesforce users, so businesses can focus on their customers instead of having to fight with their CRM.
