Search the 2 jobs at Blackthorn.io

Customer Support Engineer responsible for providing world-class support to customers, triaging and resolving support cases using Salesforce Service Cloud, validating customer reported bugs, and communicating effectively with internal stakeholders. Requires experience with SaaS products and Salesforce, strong communication and organizational skills.

Seeking a Senior QA Manager to lead QA processes and strategies, manage the QA team, ensure product quality, and validate tools and processes. Requires expertise in Salesforce and experience in cloud-based and mobile app testing. Must have strong leadership, communication, and analytical skills.