Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.
What this role is all about
You will join the CPaaS product side, working closely on RCS, a fast-evolving ecosystem. As a mid to senior-level Product Marketing Manager, you will shape go-to-market strategies and help position Infobip as a leader in next-generation customer engagement, with a strong internal focus on AI-driven capabilities.
What you’ll do
Own product marketing activities for RCS within the CPaaS portfolio, deeply understanding the ecosystem of carriers, partners, and technology providers
Build and execute go-to-market strategies, including positioning, messaging, and pipeline-building initiatives
Translate technical product features, including AI-related capabilities, into clear customer value and strategic reasons to buy
Collaborate closely with Product, Sales, Revenue teams , and broader Infobip marketing teams
Engage directly with customers and partners to develop customer stories, support sales meetings, and gather market insights
Act as an external-facing representative of the product through customer interactions, partner collaboration, events, and public speaking opportunities
Support and mentor less experienced team members through knowledge sharing and best-practice guidance
What makes you a strong fit
4+ years of proven experience in product, solutions, or portfolio marketing, ideally within an enterprise IT or software solutions environment
Strong interest in the future of customer experience and engagement technologies, including curiosity and openness toward AI-driven solutions
Experience in B2B marketing and sales enablement, with a hands-on, execution-focused approach to GTM and pipeline building
Ability to understand customer needs deeply and turn them into compelling messaging that addresses real pain points
Comfortable influencing decision-making across different seniority levels and working with large, complex stakeholder groups
Data-driven mindset, using insights and metrics to inform plans and decisions
Adaptable, proactive, and positive in changing priorities and environments
Nice-to-have qualifications
Exposure to telco, CPaaS, or RCS-related products or ecosystems
Experience with public speaking and active participation in industry events
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Read more about our hiring process.
Please be aware that Infobip processes job applications only through our official platform Workday. Applications submitted via other third-party platforms are not reviewed or processed by Infobip.Skills Required
- 4+ years of experience in product, solutions, or portfolio marketing
- Experience in an enterprise IT or software solutions environment
- Strong interest in customer experience and engagement technologies, including AI-driven solutions
- B2B marketing and sales enablement experience
- Hands-on experience with go-to-market strategy and pipeline building
- Ability to understand customer needs and develop compelling messaging
- Ability to influence decision-making across seniority levels and complex stakeholder groups
- Data-driven approach using insights and metrics for planning and decisions
- Adaptable, proactive, and positive approach in changing environments
- Exposure to telco, CPaaS, or RCS products or ecosystems
- Public speaking and participation in industry events
Infobip Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Infobip and has not been reviewed or approved by Infobip.
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Fair & Transparent Compensation — Pay is positioned as aligned to experience and industry standards, supported by regular compensation reviews and a stated equal-pay approach. Clear salary ranges are presented for certain roles, improving comparability for candidates.
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Equity Value & Accessibility — Equity participation is positioned as broadly available through an employee share ownership plan with eligibility from day one. Company-wide enrollment signals that ownership is intended to be a standard component of total rewards rather than a niche perk.
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Leave & Time Off Breadth — Time off is portrayed as relatively robust, including sizable vacation, sick time, holidays, and additional leave tied to life events. Extra paid time such as volunteering and recognition days adds breadth beyond baseline PTO.
Infobip Insights
What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage. Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future. Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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