Sendbird is on a mission to build the AI workforce of tomorrow. Sendbird is the omnichannel AI agent platform enterprises choose to elevate the customer experience by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. We are the omnichannel AI agent platform enterprises choose to elevate customer experience. Trusted by 4,000+ of the world’s most popular apps—including industry leaders like Match Group, Rakuten, Yahoo, and Coupang—Sendbird powers over 7 billion messages every month.
We’re seeking a Product Marketing Intern to join our marketing team and help us better understand our market, support go-to-market initiatives, and organize key resources for our sales and customer-facing teams. You’ll gain exposure to how a B2B SaaS company positions products, tracks competitors, and supports sales teams with messaging and content.
*This will be a part-time internship role (no more than 20 hours per week) in-person at our San Mateo office beginning in January 2026*
What You Will Do- Industry Trend Monitoring: Track news and press releases about AI in customer service; create weekly updates for the marketing team.
- Sales Enablement Support: Help create internal decks, messaging slides, and other enablement materials.
- Launch Support: Assist with product launches by drafting FAQs, release notes, and other launch materials.
- Competitive Intelligence: Build out competitor battlecards in our competitive intelligence tool to help our sales and marketing teams understand market positioning.
- Buyer Persona Research: Research and help refresh buyer personas, including demographics, psychographics, and technology adoption trends.
- Currently pursuing a Bachelor’s degree in Marketing, Business, Communications, or a related field.
- Strong written communication and research skills.
- Detail-oriented and highly organized; able to manage multiple small projects.
- Curious about AI, customer experience, and B2B technology.
- Comfortable working in Google Workspace (Docs, Slides, Sheets). Familiarity with Crayon or other marketing tools a plus (but not required).
- Must be able to commute to our San Mateo office within business hours 2x a week.
- Duration: 16 weeks
- Part-time: 20 hours/week
- Compensation: $30/hour
- Onsite: 2 days/week at our San Mateo office
- Impactful projects designed to foster learning and development.
- Structured growth plan with mentorship and weekly check-ins.
- Sendbird laptop provided.
- Free lunch on Wednesdays and Fridays!
- Unlimited drinks and snacks in the office.
What diversity and inclusion mean to us
There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.
About Sendbird
Combining omnichannel AI and battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale.
Trusted by 4,000+ leading apps—including DoorDash, Match Group, Noom, and Yahoo Sports—Sendbird powers over 7 billion conversations every month, offering exceptional reliability, security, and compliance that meet enterprise-level demands.
Headquartered in California, Sendbird is backed by ICONIQ, SoftBank, Tiger Global, Y Combinator, and other reputable investors.
Top Skills
What the Team is Saying
What We Do
At Sendbird, we are building the most scalable and powerful chat API in the world with a mission to build connections in a digital world. Conversations have always been the way people build relationships and get things done and our goal is to put the power of conversations in the hands of every developer and brand by making apps more social through chat, voice and video.
Sendbird is a rapidly growing unicorn start-up headquartered in San Mateo, CA with additional offices in; Seoul, London, Singapore, and Bengaluru and has raised over $220M with a $1 Billion+ valuation from leading investors, including: ICONIQ Capital, STEADFAST Capital Ventures, Tiger Global Management, Shasta Ventures, Softbank Vision Fund 2, and Y Combinator.
Why Work With Us
At Sendbird, we are a diverse group of humble, friendly, and hardworking individuals united by a shared purpose to build the next generation of mobile & social technologies, across chat, voice, and video, that are changing the way we work and live.
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Sendbird Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are remote-friendly. We have office space available in all regions we operate in for collaboration or to provide a quiet, focused place to work.
