About 4flow
4flow is a global leader in Supply Chain delivering end-to-end solutions for some of the world’s most recognized brands. Headquartered in Berlin, Germany, we partner with organizations to optimize supply chain performance, drive operational excellence, and enable digital transformation.
Firmly established in Europe with a strong track record of success, 4flow is now focused on accelerating our expansion in North America.
The 4flow vision
4flow is the trusted global leader in end-to-end supply chain optimization. Our dedication drives us to make a positive, sustainable impact on our customers, the environment, and society.
What your new challenge will look like
You’ll be working on optaire, our newest offering and an AI-native logistics platform for supply chain planning and execution, built to help customers sense, decide, and act on day-to-day operational changes across their network. You will act as the voice of our U.S. customers within the product organization. You’ll lead discovery efforts, validate product-market fit, and ensure our platform is tailored to the operational realities and expectations of North American logistics market.
This role is part of the Product Management organization and works closely with Go-To-Market Strategy, Marketing, Sales, and Account Management. You will be empowered to help shape the product strategy for North America and drive adoption through customer-centric execution.
Key Responsibilities:
Lead customer discovery and validation engagements for the North American market.
Translate customer pain points into actionable product requirements.
Developed rapid prototypes for user validation and value assessment.
Work in collaboration with the global product, UX, and engineering teams to develop and release features.
Support customer implementations, ensuring successful onboarding and configuration.
Support sales enablement by providing product insights, demos, and roadmap context.
Contribute to pricing and go-to-market strategy from a product perspective.
Partner with Product Marketing to ensure messaging reflects product capabilities and customer needs.
Ensure localization of the optaire for North American market requirements (e.g., compliance, terminology, workflows).
Represent North American customer needs in roadmap planning and sprint reviews.
Drive and monitor user and customer adoption, including usage metrics and feedback loops.
Develop and co-own customer training materials and programs in collaboration with Account Management.
Document and communicate findings for asynchronous collaboration across time zones.
Qualifications:
6+ years of Product management experience, in Logistics, Supply Chain, and Enterprise SaaS.
Proven track record of customer discovery, implementation support, and market validation.
Experience using AI to enable the product management function.
Strong communication and stakeholder management skills.
Experience working in distributed teams across time zones and in asynchronous methods of global collaboration.
Comfortable with ambiguity and fast-paced environments.
Based in the U.S. with working EST timezone.
What we offer
4flow, Inc., an American company with strong German roots, offers a clear vision, stability, and exceptional long-term career opportunities. As part of a highly international and fast-growing organization with a vibrant corporate culture, you’ll enjoy a competitive compensation package, a rewarding bonus program, and a comprehensive benefits plan.
Skills Required
- 6+ years of Product Management experience in Logistics, Supply Chain, and Enterprise SaaS
- Proven track record of customer discovery, implementation support, and market validation
- Experience using AI to enable the product management function
- Strong communication and stakeholder management skills
- Experience working in distributed teams across time zones and asynchronous global collaboration
- Comfortable with ambiguity and fast-paced environments
- Based in the U.S. and able to work EST timezone
What We Do
4flow provides consulting, software and services for logistics and supply chain management. More than 700 4flow team members leverage their supply chain expertise and IT know-how to best serve our customers at 18 locations around the world. Around the globe, we develop and implement lean and sustainable supply chain strategies for our clients’ businesses. Our clients come from a variety of industries including: vehicle manufacturers and suppliers, consumer goods and retail, industrial machinery manufacturers, medical technology, basic materials, spare parts, renewable energy, high-tech and telecommunications, and logistics service providers (LSP). 4flow and its customer AGCO were honored with the prestigious German Award for Supply Chain Management in 2016, presented by BVL International. Our consulting expertise at 4flow ranges from implementing lean logistics, designing and optimizing networks, managing and optimizing transportation to improving inventory, managing international supply chains and customs processes as well as enhancing import and export processes. 4flow vista® is the standard software for supply chain design and optimization. 4flow management handles the routine planning, optimization and operation of customers’ supply chain networks worldwide. 4flow research develops practical innovations, and conducts supply chain research relevant to the industry.
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