Product Manager

Posted 2 Days Ago
3 Locations
In-Office or Remote
Senior level
Cloud • Security • Software • Cybersecurity
Akamai powers and protects life online by solving the toughest challenges and turning the impossible into the possible.
The Role
Lead development of observability products (metrics, dashboards, alerts, APIs) by defining requirements, writing PRDs, engaging customers, prioritizing roadmap, and driving cross-functional launches and EOL consolidation.
Summary Generated by Built In

Would being free to innovate excite you?

Would you like to help define the future of observability and cloud infrastructure?

Come join our Observability Team!

Akamai seeks a Product Manager to shape the future of its Observability portfolio. This role involves developing products that enable customers to monitor, troubleshoot, and optimize application and infrastructure performance, reliability, and availability.

Partner with the best

This role collaborates with engineering, design, and customer teams to deliver metrics, dashboards, alerts, APIs, and observability systems. Seeking a technical product manager to understand customer needs, define requirements, and lead execution from concept to launch.

As a Product Manager, you will be responsible for:

  • Collaborating with cross-functional teams to define product goals, requirements, and roadmaps aligned with organizational objectives.
  • Creating Product Requirement Documents (PRDs), defining features with precise acceptance criteria, and developing additional essential product documentation.
  • Engaging with customers and internal stakeholders to comprehend use cases, challenges, and desired outcomes effectively.
  • Enhancing usability experiences across metrics, dashboards, APIs, alerts, and analytics without compromising functionality or quality.
  • Simplifying the product portfolio by consolidating, rationalizing, and executing EOL initiatives in collaboration with engineering and business stakeholders.
  • Analyzing customer feedback, product usage, and market trends to identify opportunities, prioritize investments, define success metrics, and measure customer impact.

Do what you love

To be successful in this role you will:

  • Demonstrate extensive Product Management experience with technical expertise to collaborate effectively on system design, APIs, data flows, and trade-offs.
  • Work on observability, monitoring, analytics, infrastructure, or data products while understanding telemetry, monitoring, alerting, and troubleshooting concepts.
  • Write PRDs and translate customer needs into actionable requirements, understanding use cases to develop scalable product solutions effectively.
  • Demonstrate exceptional analytical abilities, effective communication, and expertise in managing relationships with stakeholders.
  • Collaborate effectively within a cross-functional setting alongside engineering, design, and go-to-market teams to achieve shared objectives.

About us

At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!

Skills Required

  • Extensive Product Management experience with technical expertise in system design, APIs, data flows, and trade-offs
  • Experience working on observability, monitoring, analytics, infrastructure, or data products with understanding of telemetry, monitoring, alerting, and troubleshooting concepts
  • Ability to write Product Requirement Documents (PRDs) and translate customer needs into actionable, scalable requirements
  • Experience defining product goals, roadmaps, acceptance criteria, and measuring success metrics
  • Strong analytical skills, effective communication, and proven stakeholder relationship management
  • Experience collaborating cross-functionally with engineering, design, and go-to-market teams

Akamai Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Akamai Technologies and has not been reviewed or approved by Akamai Technologies.

  • Leave & Time Off Breadth Unlimited PTO in the U.S., wellness days, paid volunteering time, and the FlexBase model contribute to broad time‑off flexibility. These practices are described as supporting strong work‑life balance.
  • Parental & Family Support Generous paid parental leaves, paid family care leave, subsidized backup childcare, and inclusive family‑building benefits via Carrot form a comprehensive family support suite. Coverage spans fertility support through caregiving resources.
  • Retirement Support A 401(k) with a substantial company match and immediate vesting, plus Roth and Mega Backdoor Roth options, underpin long‑term savings. These features provide reliable long‑term savings opportunities.

Akamai Technologies Insights

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The Company
HQ: Cambridge, MA
10,285 Employees
Year Founded: 1998

What We Do

At Akamai, we make life better for billions of people, billions of times a day. Every moment, billions of people, all over the world, are using the internet to shop, play games, look after finances, learn remotely, share videos, connect across the world, and so much more. These life-shaping digital experiences wouldn’t be possible without Akamai. We power and protect life online. It’s an extraordinary mission, and our global teams achieve it by solving the toughest challenges, and turning the impossible into the possible. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences. Thanks to our world’s most distributed platform for cloud computing, security, and content delivery. Akamai keeps applications and experiences closer and threats farther away. Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation. Do you want to power and protect life online, by solving the toughest challenges with us? Be part of an amazing team!

Why Work With Us

Our people are devoted, determined problem-solvers who share a passion for technology. We find solutions through persistence, and push ground-breaking ideas forward with urgency and courage. This creates an environment where we harness creative energy and drive innovation. We are inclusive and diverse, and we love to collaborate across the world.

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