Company Description
Lance (YC W26) develops autonomous AI agents that handle calls, close sales, and manage operations, enabling your team to focus on providing excellent guest experiences. Trusted by leading hotel groups across the U.S., Lance supports 50+ hotels with brands like Marriott, Hilton, and Hyatt. Combining AI agents with an all-in-one operating system for hotels covering front desk, housekeeping, maintenance, and sales, Lance integrates seamlessly with existing hotel software to make real-time decisions and efficiently manage complex tasks.
The role
As a Product Engineer, you'll own features end to end: talk to hotel operators, scope the problem, and ship production code across our agent platform and hotel OS. You'll work directly with our CEO and CTO in a small, fast, in-person team.
What you'll do
Design, build, and ship full-stack product features used daily by hotel staff and guests
Build and improve AI agent workflows (voice/call handling, workflow automation, integrations with hotel systems)
Turn customer feedback into product decisions and iterate quickly
Own quality, reliability, and performance of what you ship
What we're looking for
Degree (or graduating soon) in CS, engineering, or a related field, or equivalent experience
Strong programming fundamentals; experience building real projects (internships, startups, open source, hackathons)
Product sense and comfort talking directly to users
Interest in AI/LLM applications; hospitality or SaaS experience is a plus
Excited to work in person in San Francisco at an intense early-stage pace
Compensation & benefits
$150K–$250K salary + equity + bonus · health, vision & dental insurance · free in-office meals
Skills Required
- On-site in San Francisco, CA (full-time)
- Ability to work long hours/996 schedule
- Product management skills: roadmapping, backlog prioritization, product lifecycle management
- Market research and user research skills
- Strong communication and collaboration abilities
- Analytical thinking and problem-solving skills
- Bachelor's degree in Business, Computer Science, Engineering, or related field
- Strong organizational and time management skills
- Experience in SaaS, AI technology, or hospitality software
Lance, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lance, Inc. and has not been reviewed or approved by Lance, Inc..
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Healthcare Strength — Health insurance and overall benefits are often characterized as good or great, indicating solid medical, dental, and vision coverage. Feedback suggests insurance is a frequently cited strength for eligible roles.
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Retirement Support — Historical information points to a structured 401(k) with a defined employer match, signaling meaningful retirement benefits. Evidence indicates established retirement programs for eligible employees.
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Wellbeing & Lifestyle Benefits — Paid holidays and time-off elements are noted positively in some contexts, contributing to perceived overall benefits strength. Feedback suggests standard corporate perks are present for certain employee groups.
Lance, Inc. Insights
What We Do
Lance, Inc. is an American manufacturer and marketer of snack foods, specializing in sandwich crackers and cookies. Founded in 1913 in Charlotte, North Carolina, the company is now a subsidiary of the Campbell Soup Company through its acquisition of Snyder's-Lance. The company produces a wide range of hearty snack products distributed through various retail and convenience channels across the United States.
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