Product Manager

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Due to strict security clearance requirements, we are only able to consider applicants that have lived in the UK for 5 consecutive years or more.

We are looking for a Product Manager to lead product strategy and evolution for both our AI powered Redaction and Digital Evidence Management platforms, reporting to the Head of Product Management of the NEC Evidence and Insights product Pillar.

The role is home based, but will be expected to travel to NEC offices (Chippenham, London, Hemel Hempstead will be the main locations) and customer sites when required.

The Product Manager will be responsible for defining, developing, and delivering high-quality software products that meet customer needs and drive business value. The role combines customer insight, commercial awareness, and technical understanding to shape product strategy, manage roadmaps, and deliver unique, compelling and differentiated enhancements.

Working cross-functionally with engineering, sales, customer success, and stakeholders, the Product Manager ensures products remain competitive, compliant, and aligned to organisational priorities.

Key Responsibilities 

1. Product Strategy & Roadmap 

Define and maintain product strategy aligned to pillar and organisational objectives 

Develop, own, and communicate the product roadmap and other standard collateral to ensure all customer facing teams deliver consistent and accurate messaging, effectively communicating our value propositions in language that resonates with customers.

Ensure alignment between customer needs, market trends, and technical capabilities 

Contribute to wider portfolio strategy and planning 

2. Product Delivery & Execution 

      Translate strategy into well-defined and commercially sound product backlogs and requirements 

Ensure that products maximise revenue opportunities in terms of modularity – ensuring we can deploy at a range of price points and up-sell additional capabilities over time

Developing marketing strategies in collaboration with the Public Safety marketing team

Working closely with engineering teams to deliver high-quality software solutions 

Prioritise features and enhancements based on value, risk, and opportunity 

Track delivery progress and ensure alignment to agreed milestones 

Support successful product launches and releases 

Proactively manage the Product Lifecycle, communicating it regularly to the company and customers

Understand technology and keep abreast with the latest technology

Research competitors, relevant products, market trends and regularly update the product strategy to meet the best commercial outcome

3. Customer Insight & Engagement 

Engage regularly with customers to understand needs, challenges, and behaviours 

Gather and analyse feedback of usage data and market trends 

Translate insights into product improvements and innovation opportunities 

Support and participate in: 

      User groups 

      Customer workshops / masterclasses 

      Early engagement with sales opportunities 

4. Product Innovation & Continuous Improvement 

Research competitors, relevant products, market trends and regularly update the product strategy to meet the best commercial outcome

Identify and develop product enhancement opportunities to grow your product revenues

Explore and incorporate emerging technologies (including AI where relevant) 

Develop business cases using structured approaches (e.g., Lean Canvas), presenting proposals to governance forums (e.g., Product Boards) 

5. Stakeholder Management 

      Build relationships with NECSWS colleagues to ensure that, where appropriate, our products are capable of        being joined up at both business process and technological levels, supporting teams to articulate our product expertise and our value propositions

6. Product Performance & Reporting 

Monitor product performance using defined KPIs 

Contribute to monthly reporting on: 

Roadmap progress 

Customer engagement 

Product health and risks 

Maintain accurate and up-to-date product documentation and collateral 

Skills and experiences

• Degree or equivalent in a business or technical discipline
• Proven track record in Product Management in technology industries.
• Desirable for a track record of working in the Public Safety sector with proven ability to deliver technical solutions.
• Ability to hold an audience with customers, technical people, partners and colleagues fully engaged and excited in furthering the product strategy and delivery. 
• World class product insight. Ideas that inform direction and prioritisation. 
• Commercially savvy.  Able to conduct accurate return on investment calculations to steer the products and that deliver desired commercial outcomes which result in both increased market share and profitable growth. 
• Excellent research skills.  Research competitors, markets, customers, requirements and use it to inform the very best product strategies that lead to market leadership and commercial growth. 
• Decision maker.  Able to make tough decisions in the best interests of the product, market, customer and company. 

We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/sell (FTE)
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions 
• A selection of flexible benefits to suit your individual needs
• All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.