Product Manager

Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

RXO is seeking a Product Manager to join the Capacity Pillar, responsible for building and scaling digital products that improve how RXO sources, activates, and retains carrier capacity. This role sits at the intersection of product strategy, brokerage operations, and technology, with direct ownership of initiatives that impact coverage, cost, carrier engagement, and operational efficiency.

The Capacity Pillar Product Manager owns end‑to‑end product delivery for their assigned problem space—partnering closely with Engineering, Design, Data, Operations, and Business stakeholders to identify opportunities, define solutions, and drive measurable outcomes. Success in this role requires strong product judgment, comfort operating in complexity, and a bias toward execution.

Key Responsibilities

Product Ownership & Strategy

• Own a defined set of capacity‑focused product areas, from problem discovery through delivery and iteration.
• Develop and maintain a prioritized product roadmap aligned to Capacity Pillar goals such as coverage consistency, cost control (COPT), and carrier engagement.
• Translate brokerage and carrier pain points into clear product requirements, user stories, and acceptance criteria.
• Balance short‑term operational needs with longer‑term platform and strategic investments.

Cross‑Functional Execution

• Partner closely with Engineering to plan, scope, and deliver high‑quality product enhancements.
• Collaborate with Design to ensure workflows are intuitive, efficient, and aligned with RXO’s design system.
• Work with Data, BI, and Analytics to define success metrics, monitor performance, and inform prioritization.
• Act as the primary product point of contact for stakeholders across Brokerage Operations, Capacity, Carrier Sales, and Support.

Delivery & Outcomes

• Drive execution, ensuring work is well‑defined, sequenced, and delivered predictably.
• Own launch readiness, including coordination with Product Success, Support, and Operations.
• Measure outcomes using clearly defined KPIs 
• Continuously iterate based on usage data, feedback, and operational signals.

Stakeholder Communication

• Clearly communicate product vision, tradeoffs, timelines, and outcomes to leadership and partner teams.
• Prepare concise, executive‑ready updates and readouts for reviews, milestones, and decision points.
• Represent the product perspective in cross‑functional forums and working sessions.

Experience & Qualifications

Required

• 4+ years of experience as a Product Manager or equivalent role in a technology‑driven environment.
• Demonstrated success owning products through the full lifecycle—from discovery to launch and iteration.
• Strong ability to translate complex operational problems into actionable product solutions.
• Experience working closely with Engineering teams in an agile delivery model.
• Excellent communication skills, with the ability to influence without authority.
• Comfort working with data and metrics to evaluate product performance and guide decisions.

Preferred

• Experience in logistics, freight brokerage, marketplaces, or operationally complex platforms.
• Experience working with carrier‑facing tools, operator workflows, or high‑volume transactional systems.
• Exposure to automation, AI‑enabled workflows, or decision‑support products.
• Prior experience partnering with field or desk‑level operations teams.

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

• Competitive pay

• Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave

• 401(k) retirement plan with up to 5% company match

• Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity

• Employee Assistance Program (EAP)

• Tuition reimbursement, adoption assistance

• Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account

• Health Reimbursement Arrangement

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.