Product Manager

Reposted 3 Days Ago
Be an Early Applicant
Toronto, ON, CAN
In-Office
90K-115K Annually
Senior level
Healthtech
The Role
The Product Manager at Tender Retail will oversee the product life cycle, collaborate with teams, and drive product commercialization in the payment sector, focusing on customer needs and market trends.
Summary Generated by Built In

Tender Retail is looking for a Product Manager to report to the R&D Vice President.

What your impact will be:

  • Develop deep understanding of US and Canadian payment ecosystems and payment softwares, for different verticals.
  • Develop deep understanding of different software solutions used in payments; SAAS, middleware, on premise, centralize or decentralized.
  • Define and document commercial requirements based on frequent customer, reseller and partner engagement, competitive analysis, panels and deep understanding of payment trends
  • Working closely with the R&D, Services, and Support groups, own and manage the full product life cycle, from concept to launch
  • Work with Sales, Marketing and partner teams to support new customer opportunities, including pricing, proposals, training, webinars, demos, etc.
  • Collaborate with Sales and Marketing to drive product positioning, product launch and other commercialization activities
  • Establishing prioritized backlog, roadmaps and predictive planning and release cycles
  • Challenge our customers thinking about what they should do next
  • Ensure alignment between product vision and technical architecture.
  • Work with architects and developers to validate feasibility and scalability of proposed solutions.

What we are looking for:

  • 5 to 10+ years of Product Manager experience 
  • Demonstrated success of bring software products to market in the US/Canada/Global payment space
  • University Degree in Computer Science, Engineering, Information Science, Business or Commerce
  • Strong US and Canadian payment knowledge
  • Capacity to travel once per quarter
  • Based in Toronto or Montréal

What would make you stand out:

  • Experience collaborating with large retail, quick service restaurants, and tier one merchants 
  • Experience in payment processing, gateways, certification and contact and contactless payment systems
  • Curiosity and non-stop energy
  • Strong understanding of payment systems, APIs, and integration workflows.
  • Proven experience with AI solutions

Why you should come work with us:

  • Interacting with the largest brands in North America
  • Comprehensive Medical, Dental, and Vision
  • Great compensation package
  • Opportunities to grow
  • Generous vacation (we want you to take it!)
  • Community involvement and social responsibility
  • Remote work or possibility to work from offices in Toronto or Montréal

About Us

Tender Retail is a well-established payment software provider and leads the North American merchant middleware payment space. We use innovative payment technology to develop leading-edge, secure, and compliant payment tech solutions.  With 300,000+ payment points deployed across North America, we have provided enterprise chain retailers and quick-service restaurants freedom of choice to manage payments and data according to their specific needs and implement fast, secure payment options to provide a better experience for their clients.

Salary range : $90,000 to $115,000

*Only selected candidates will be contacted*

Harris is committed to an equal opportunity employment program, and applications from members of targeted groups, including women, persons with disabilities, Indigenous peoples, and visible minorities, are encouraged. If you are a person with a disability, you may receive assistance with the screening and selection process upon request.

The Harris Talent Acquisition team does not use text messages to communicate with candidates or solicit confidential information. We encourage all candidates to apply for posted positions. They will be contacted by either a Harris manager or a member of the Talent Acquisition team for an interview, provided they meet the required criteria.

Skills Required

  • 5 to 10+ years of Product Manager experience
  • Demonstrated success of bringing software products to market in the payment space
  • University Degree in Computer Science, Engineering, Information Science, Business or Commerce
  • Strong US and Canadian payment knowledge
  • Capacity to travel once per quarter

Harris healthcare Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Harris healthcare and has not been reviewed or approved by Harris healthcare.

  • Leave & Time Off Breadth PTO and paid holidays are characterized as generous, with ample time off emphasized. This breadth of time-off options is highlighted alongside favorable impressions of vacation and sick leave.
  • Flexible Benefits Remote-work flexibility and trust to work from home are emphasized, indicating adaptable arrangements for many roles. Flexibility is positioned as a tangible part of the overall package.
  • Healthcare Strength Core coverage includes medical, dental, and vision, along with life and disability insurance and HSA/FSA options. Health plans are often characterized as good, contributing to a solid foundational offering.

Harris healthcare Insights

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The Company
HQ: Niagara Falls, New York
185 Employees
Year Founded: 1993

What We Do

For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions: ♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength. Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own. The enhanced HARRIS Flex solution comes with new functionality including: ♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and ♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes. ♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems

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