At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.
In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.
Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.
Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.
About the role
You'll own both the product people use today and the platform we're building for tomorrow. This means shipping features that drive growth this quarter while architecting the systems that will power Podium for years to come. You're building products that businesses actually love using - consumer-grade experiences for the SMB market.
Here's what makes this role different: At Podium, product managers are builders. You'll use AI tools - Claude, Cursor, LLMs - to prototype UIs, write code, and ship features alongside engineers. We don't believe you need a CS degree to build. We believe you need curiosity, agency, and a willingness to learn. If you can articulate what needs to exist, AI can help you build it. This is the new SDLC, and we're pioneering it together.
This position is based in Lehi, UT.
What you will be doing:
- Own strategy end-to-end - Define what we build and why, from customer-facing features to platform infrastructure
- Build, don't just spec - Use AI tools to prototype, write code, and ship alongside engineers. PMs here are builders
- Spend time with customers - Watch how they work, understand their workflows, identify what's missing
- Ship with speed - Get features in front of customers fast, learn from real usage, iterate based on data
- Make company-level decisions - Architecture choices, partnership strategy, integration priorities that affect how all teams build
- Design for scale - Build systems, patterns, and platforms that other teams will leverage
What you should have:
- High agency - You see what needs to happen and make it happen. You don't wait for permission
- Builder mindset - You've shipped products that customers love. You're not afraid to get into the weeds
- Technically curious - You may not be an engineer, but you understand systems, ask technical questions, and want to learn how things work
- Speed matters to you - You'd rather ship and learn than perfect in isolation
- Customer-obsessed - You believe great products come from understanding real workflows, not committee meetings
- Learning trajectory - You're excited about using AI to build. You see this as the future of product work
What we hope you have:
- Built 0→1 products that scaled to real customer adoption
- Experience with AI agents, LLMs, or human-in-the-loop systems
- You've used AI tools (Claude, Cursor) to build prototypes or ship code
- Startup or founder experience - you've worn multiple hats and figured it out
- Vertical SaaS or SMB product experience
- Technical background (can read/write Python, React, SQL) is a plus but not required
Why you’ll love working here:
- Podium is the best place to work to:
- Join the leaders in AI agents
- Unlock career-defining growth
- Build with world-class talent
- Make a real impact on local business
Benefits:
- (If local to Utah) Work in this building in Lehi, UT 5 days a week
- Open and transparent culture
- Life insurance, long and short-term disability coverage
- Paid maternity and paternity leave
- Fertility Benefits
- Generous vacation time, plus three 4-day summer holiday weekends
- Excellent medical, dental, and vision benefits
- 401k Plan
- Bi-annual swag drops with cool Podium gear and apparel
- A stellar HQ (Utah) gym with local professional coaches and classes offered
- Onsite HQ (Utah) child care center, subsidized for employees
Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.
Skills Required
- Experience with AI agents, LLMs, or human-in-the-loop systems
- Experience building 0->1 products
- Familiarity with AI tools such as Claude or Cursor
- Experience in vertical SaaS or SMB product
- Technical background with Python, React, or SQL
Podium Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Podium and has not been reviewed or approved by Podium.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, vision, and related options such as HSA/FSA, life/disability, and mental-health support. Feedback suggests this core package is a consistent strength.
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Leave & Time Off Breadth — Time off is described as flexible, with policies like flexible or unlimited PTO alongside paid holidays and sick leave. Feedback suggests this area is broadly viewed positively.
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Flexible Benefits — Flexible or remote work options are available depending on role, and on‑site perks such as free snacks or lunches are highlighted. Feedback suggests these options enhance day‑to‑day flexibility and convenience.
Podium Insights
What We Do
Podium is redefining the way customers interact with local businesses. Podium’s Interaction Management platform uses messaging to make it convenient to interact with your leads, customers, and teams along every customer touchpoint. With Podium, you can message your leads and customers, get reviews and feedback, and communicate easily with your team, all in one easy-to-use inbox. It powers the conversations that matter most to your business, putting you miles ahead of the competition.
