Product Manager

Posted 25 Days Ago
Hiring Remotely in Phoenix, AZ, USA
In-Office or Remote
6-10 Annually
Senior level
Information Technology • Design
The Role
The Product Manager will manage product backlog, collaborate with cross-functional teams, and ensure delivery of digital products, focusing on user outcomes.
Summary Generated by Built In

At Robots & Pencils, we build meaningful, scalable digital products that solve real business problems. We are seeking an experienced Product Owner to work embedded within cross-functional delivery teams, owning product execution across complex digital platforms.

About the role

One of the key initiatives this role may support involves building a next-generation academic degree planning platform for a large public university. The platform is designed to help students and advisors navigate degree requirements, course sequencing, and graduation planning through a centralized, interactive experience. It aims to reduce friction for students making critical academic decisions while giving advisors better visibility into student progress.

Product Ownership & Delivery
• Manage the product backlog, ensuring work is clearly defined, prioritized, and aligned to business outcomes
• Translate business needs and stakeholder requests into structured requirements, user stories, and acceptance criteria
• Partner closely with engineering and design to ensure requirements are well understood and delivered with quality
• Support sprint planning, backlog refinement, and day-to-day execution to keep delivery on track
• Identify and manage dependencies, risks, and scope changes throughout the delivery lifecycle
Requirements & Analysis
• Elicit, analyze, and document functional and technical requirements across multiple stakeholders
• Break down complex business processes into clear, actionable work for delivery teams
• Ensure traceability between business needs, requirements, and delivered solutions
• Continuously refine requirements based on feedback, testing, and evolving priorities
• Support QA and UAT efforts by clarifying expected behavior and validating outcomes
Stakeholder Collaboration
• Facilitate working sessions, requirement discussions, and decision-making forums
• Communicate progress, risks, and tradeoffs clearly to both technical and non-technical audiences
• Build strong relationships with client stakeholders and serve as a trusted partner in delivery
Product Thinking & Continuous Improvement
• Frame requests in terms of user and business outcomes, not just features 
• Support prioritization decisions by balancing business value, technical constraints, and delivery timelines
• Contribute to defining scope and iterative delivery plans
• Identify opportunities to improve processes, workflows, and product experience
• Leverage data, feedback, and team insights to continuously improve the product
Required Skills & Experience

  • 6–10 years of experience in a Product Owner, Product Manager, or similar role.
  • Strong understanding of agile delivery practices and product ownership responsibilities.
  • Strong client communication and relationship management skills.
  • Strategic thinking paired with a pragmatic, delivery-focused mindset.
  • Consultative problem-solving and the ability to guide conversations beyond immediate deliverables.
  • Adaptable, calm under pressure, and comfortable navigating ambiguity.
  • High accountability, ownership, and follow-through.
  • Collaborative, outcome-driven, and user-centered.

Why Join Robots & Pencils?
At Robots & Pencils, Product Owners play a critical role in shaping how ideas become impactful digital products. You’ll work alongside architects, engineers, and designers to deliver modern solutions across mobile, cloud, and AI-enabled platforms, while building trusted client partnerships and driving meaningful outcomes.

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The Company
HQ: Chagrin Falls, OH
149 Employees
Year Founded: 2009

What We Do

Robots & Pencils develops digital strategies and products that deliver exponential impact to our clients. We design and build solutions that unlock data and insights, infuse intelligent automation, and accelerate product innovation across the organization. Everything we do starts by blending the sciences with the humanities, the Robots with the Pencils. Our top-tier talent fuses creativity + technology to help brands transform their businesses, deliver delightful customer and employee experiences, and maintain a competitive edge amidst a constantly changing industry landscape.

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