Make is the leading visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without the need for coding skills. We are headquartered in the flourishing tech hub of Prague, Czech Republic, and our teams are spread across the USA, UK, Germany, France, Canada, India and Chile, among other locations.
We are looking for a Product Manager to join a team focused on observability and intelligence for Make. In this role, you'll help customers understand what's happening across their AI and automation landscape, making it easier to monitor, debug, and act on data at scale.
What you’ll do:- Shape the product strategy and roadmap for observability and helping customers understand, monitor, and debug their business processes at scale.
- Identify and prioritize opportunities to improve visibility into automation performance, health, and data flow across the platform.
- Lead the development of capabilities that connect Make to observability and alerting ecosystems
- Drive AI-augmented product practices across the team, accelerating discovery, synthesis, and decision-making
- Collaborate with an Engineering Manager and a Product Designer to drive discovery, experimentation, and delivery.
- Champion the customer perspective by translating usage data, support signals, and direct engagement into clear, actionable product decisions.
- Drive a culture of continuous improvement: think big, ship iteratively, and learn fast.
- 5+ years of experience in a product management role in SaaS (preferably in B2B SaaS), with a focus on continuous discovery and data-informed decision-making.
- Understanding of observability concepts: monitoring, logging, metrics, alerting, and tracing.
- Demonstrated use of AI tools (e.g., Claude, ChatGPT, Cursor or similar) to accelerate product workflows. You're excited about pushing the boundaries of AI-augmented product development.
- Entrepreneurial thinking, proactive and collaborative with strong communication skills, able to bridge technical depth and business impact.
- Understanding of process automation and workflow orchestration.
- Bachelor's degree in computer science, information systems, business, or equivalent practical experience
- Excellent written and verbal fluency in English.
- Hands-on experience with low-code/no-code automation, integrations, or no-code platforms is a plus.
What we offer:
- 📈 RSUs grant in a rapidly growing company raising its value every day
- 💸 Annual bonus
- 🌎 Multinational team with 42 nationalities creating the future of automation
- 🎓 Learning & Development plan (online language, professional courses, conference tickets and other trainings) & 2 Company Learning Days per year
- 🌳 1 Company Impact Day per year
- 🍎 Notebook/Macbook and 34’’ curved monitor
- 🏝 25 days of vacation, 4 sick days, company day off on 31st December
- 🫶 10 care days to care for your loved ones
- 👨👩👧👦 Extra parental vacation (3-6 months)
- 👶 RSUs grant for a newborn child
- ☂️ Life insurance
- 🏋️ Benefit Plus Cafeteria (incl. MultiSport Card)
- 💰 Remote working allowance
- 🍍 Snack bar, coffee, tea, fruit and vegetable, and sweets all day - every day - available for everyone
- 🥗 Wednesday lunch
- 🏡 Flexible working hours + home office
- 🐕 Company therapy pets in Prague's office (dog-friendly office)
- 🖨 Company 3D printer
- 🥳 Team buildings, parties, and company events multiple times a year
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What we stand for:
🤝 We roll together - We practice radical candor, challenge ideas openly, and use feedback to get better together.
🚀 Customer impact first - We get things done with craftsmanship, focus on outcomes, raise the bar, and create real customer impact.
⚽ Game on! - We take extreme ownership, move fast, and embrace change as opportunity.
For more, feel free to check out our Life at Make Instagram, Meet-up page, or YouTube to get a sense of the vibe.
At Make, we know that exceptional work comes from people who bring different perspectives and experiences. We build a place where everyone feels welcome, heard, and empowered to create, contribute, grow and make an impact. We encourage people of all backgrounds, identities, abilities, and experiences to apply. Our hiring decisions are based on your qualifications, skills, merit, and the needs of our business. We have zero tolerance for discrimination or harassment of any kind.
Accessibility and Candidate Notices
Skills Required
- 5+ years of experience in product management role in SaaS
- Understanding of observability concepts
- Experience with AI tools to accelerate product workflows
- Excellent written and verbal fluency in English
- Bachelor's degree in computer science, information systems, business, or equivalent
- Hands-on experience with low-code/no-code automation
What We Do
Our vision is a world where everyone has the power to innovate without limits. Make is the leading visual platform for anyone to design, build, and automate anything - from tasks and workflows to apps and systems - without coding. Make enables individuals, teams, and enterprises across all verticals to create powerful custom solutions that scale their businesses faster than ever. Make powers over 500,000+ organizations around the globe
