Product Manager

The Company

We are entering a new era, with utilities worldwide transforming to meet business and sustainability targets. For over 35 years Gentrack has been partnering with the world’s leading utilities, and more than 60 energy and water companies rely on us. Gentrack, with our partners Salesforce and AWS, are leading today’s transformation with g2.0, an end-to-end product-to-profit solution. Using low code / no code, and composable technology, g2.0 allows utilities to launch new propositions in days, reduce cost-to-serve and lead in total experience.

Our Values and Culture 

Colleagues at Gentrack are one big team, working together to drive efficiency in two of the planet’s most precious resources, energy, and water. We are passionate people who want to drive change through technology and believe in making a difference. Our values drive decisions and how we interact and communicate with customers, partners, shareholders, and each other. Our core values are:

• Respect for the planet
• Respect for our customers and
• Respect for each other

Gentrackers are a group of smart thinkers and dedicated doers.  We are a diverse team who love our work and the people we work with and who collaborate and inspire each other to deliver creative solutions that make our customers successful. We are a team that shares knowledge, asks questions, raises the bar, and are expert advisers. At Gentrack we care about doing honest business that is good for not just customers but families, communities, and ultimately the planet. Gentrackers continuously look for a better way and drive quality into everything they do.

This is a truly exciting time to join Gentrack with a clear growth strategy and a world class leadership team working to fulfil Gentrack’s global aspirations by having the most talented people, an inspiring culture, and a technology first, people centric business.

The Opportunity

We are currently looking for a passionate Product Manager to join the company to manage all aspects of the product from vision to production.

A product manager with 5+ years’ experience building high quality products. You’re curious about how to solve problems and you can easily translate user needs into great product requirements. You can identify opportunities, determine a clear direction for the product, and manage priorities effectively. Your product manager in your heart and soul, which can also communicate and influence sales and executives teams.

The Specifics 

• Own the product vision, strategy and roadmap
• Manage the product plan: capture work from a wide range of inputs, understand and prioritise work to maximize the value that delivers a positive commercial outcome
• Explore the next wave of problems with customers through research and regular interaction
• Collaborate with your team in thinking big, to imagining future solutions that solve these problems
• Constantly evaluate if your solutions have solved the problem through quantitative and qualitative measures
• Own and maintain the quality of the product your team is responsible for; deliver value in every release
• Motivate a group of committed, smart people to do the best work of their careers

What we're looking for (you don’t need to be a guru at all, we’re looking forward to coaching and collaborating with you):

•  You have experience in Utilities industry (Billing, CRM) 
• You have at least 5-year experience as a product manager in a software company
• You have multiple years of experience in a software product role, driving change and learning through multiple release cycles in agile environment
• You are independent and focus on outcomes first with examples of how learning and feedback have been incorporated into strategies and experiences
• You are a clear communicator who is able to guide discussions with executives, decision-makers, and users
• You are ready to represent the product, always looking for opportunities to improve engagement and support customer success
• You have an understanding of business application software architecture - web and cloud applications are ideal, and we will invest in growing your knowledge
• You have experience with product catalog – huge advantage

What we offer in return:

• Personal growth – in leadership, commercial acumen and technical excellence
• To be part of a global, winning high growth organization – with a career path to match
• A vibrant, culture full of people passionate about transformation and making a difference -with a one team, collaborative ethos
• A competitive reward package that truly awards our top talent
• A chance to make a true impact on society and the planet

Gentrack want to work with the best people, no matter their background. So, if you are passionate about learning new things and keen to join the mission, you will fit right in.