Jobs at Gentrack

Senior software test analyst who writes and executes test cases, reviews change requests and acceptance criteria, reports and retests defects (JIRA/Zephyr), supports BAU and project testing, and contributes to process improvements and sustainability initiatives.

Lead sales strategy and account development across the Americas for airport SaaS solutions. Build executive relationships, drive license/subscription and services revenue, manage partner alliances, produce forecasts and proposals, promote product value, and ensure customers realize full solution benefits while influencing virtual teams and attending industry events.

The Full Stack Developer will develop and maintain software in a scrum team, focusing on both backend (.NET Core) and frontend (Angular) to create cohesive features, while utilizing modern tools including AI.

Lead technical implementation of Veovo solutions for airports: capture requirements, configure and integrate software, develop and review code, produce documentation, train customers, support QA and provide rostered 24-hour on-call resolution. Travel to customer sites as required.

Contribute to development, maintenance, deployment, and support of Gentrack products. Analyze customer requests, produce solution artefacts, participate in Agile ceremonies, perform basic network and database tasks, conduct peer reviews, document work, advise customers on product use and industry best practices, and promote technical best practice.

The Director of Product Management - Data & AI Platform defines and drives the strategy and roadmap for Gentrack's Data & AI initiatives, focusing on platform leadership, AI capabilities, and cross-functional collaboration to enhance customer value.

Lead technical design and delivery for airport-focused SaaS implementations. Own solution architecture, perform reviews and quality assessments, translate client requirements into technical specs, advise project teams, drive global alignment, and validate data structures and integrations.

Provide global L1/L2 endpoint and desktop support for macOS and Windows using Jamf and Microsoft Intune; manage tickets in Jira Service Management; escalate to L2/L3 teams; act as shift lead, mentor junior engineers, contribute to SOPs and knowledge base, and meet SLA targets while ensuring excellent customer service.

The Software Engineer will develop and support Gentrack products, collaborate with teams, and ensure quality delivery through various coding practices and customer interactions.

Lead technical architecture and delivery for client implementations, advise project managers, ensure scalable maintainable solutions, run architecture reviews, drive global alignment and mentor implementation teams.

As a Junior Software Engineer, you will support product development, analyze customer requests, create documentation, and ensure quality delivery while collaborating with team members.

The Software Engineer Intermediate will support development, provide solutions, maintain and deploy software, participate in Agile practices, and foster strong client relationships.

The Systems Engineer role involves hands-on support for infrastructure, automation, and service management within a global ICT team, focusing on improving systems reliability and operational standards.

The Senior Test Analyst supervises test analysts, manages workloads, ensures timely test deliverables, engages in hands-on testing, and mentors team members, contributing to quality and customer satisfaction.

Lead technical solution design and architecture for implementation projects, advise project managers, validate integrations and data structures, ensure delivery quality, and align global implementation practices.

The Implementation Engineer will configure and optimize solutions for airports using data analysis and technical skills to improve passenger flow and experience. Responsibilities include sensor configuration, data aggregation, and collaboration with teams for successful product implementation.

As a Technical Consultant at Veovo, you will analyze customer requirements, implement billing systems, provide training, and support deployments across airports while fostering collaboration with stakeholders.