Product Manager

Founded in 2019 and headquartered in Pittsburgh, PA, Free Market Health supports forward-thinking payers and specialty pharmacies of all sizes who need to operate in a complex and opaque market. We empower all stakeholders to optimize resources and maximize opportunities while focusing on the most important stakeholder of all: the patient.

Free Market Health is committed to providing innovative products that address the needs and desires of our customers. To further grow our offerings, we are seeking an experienced Product Manager to join our team at our Pittsburgh HQ. The ideal candidate will possess a sharp eye for identifying gaps in consumer product offerings and demonstrate an innovative approach to filling those gaps. With a proven track record in strategizing the entire product lifecycle—from initial conception to release—you will thrive in a dynamic, fast-paced environment. As a Product Manager, you will collaborate with cross-functional teams to design, build, and launch products that align with and advance the company’s vision and strategy.
Key Responsibilities

• Communicate product requirements and set priorities clearly to cross-functional stakeholders.
• Work collaboratively with different teams to ensure successful product launches and provide ongoing support.
• Apply data-driven methodologies to evaluate product performance and refine features accordingly.
• Utilize analytics tools and platforms to track key performance metrics and monitor product adoption and user behavior.
• Manage the entire product development lifecycle, overseeing processes from concept through to launch.
• Mentor and provide leadership to other Product Managers on the team.
• Coordinate with product owners to prioritize development tasks and address technical challenges.
• Work with business teams to develop effective launch strategies and messaging.
• Support initiatives through product demonstrations, training sessions, and development of collateral materials.
• Monitor key performance indicators (KPIs) and metrics to assess product success and inform future improvements.
• Conduct regular reviews and retrospectives to gather feedback and identify areas for enhancement.
• Continuously iterate on product strategy and roadmap in response to user feedback, organizational needs, and business goals.
• Develop a deep understanding of customer experiences, identify and address product gaps, and generate ideas to improve user satisfaction and drive growth.
• Build internal and external support for the product vision.
• Serve as a product expert to foster awareness and understanding across the organization.
• Collaborate closely with engineering, business, marketing, and sales teams throughout product development and release to ensure company-wide success.

• A minimum of 5 years’ experience in Product Management.
• At least 4 years of experience working closely with operations and internal stakeholder teams.
• 4+ years of experience in domains such as Specialty Pharmacy, Pharma, PBM, or Payer client services.
• Proven capability to develop product strategies and effectively communicate recommendations to management.
• Demonstrated understanding of modern product discovery and delivery techniques and methodologies.
• Established track record of successfully managing all aspects of a product throughout its lifecycle.
• Ability to engage constructively and collaboratively with both individual contributors and leaders at all levels.
• Strong strategic thinking skills, with the ability to translate vision into actionable plans.
• Adept at navigating and thriving in ambiguous situations.
• Strong problem-solving abilities and a willingness to be hands-on in addressing challenges.
• Proven effectiveness working with cross-functional teams in a matrixed organizational structure.
• Excellent written and verbal communication skills.
• Bachelor’s or master’s degree in a related field such as business administration, computer science, marketing, or commensurate work experience.