The Role
As a Product Manager at Plaid, you'll own a product area, shape the roadmap, collaborate with teams, and improve user experiences while communicating with stakeholders.
Summary Generated by Built In
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid’s Product team builds the network that powers open finance. We unlock financial freedom by enabling innovation, reliability, and customer success. Our PMs are curious, fast-moving, and customer-obsessed, making intuitive, reliable experiences that help people thrive financially.
As a Product Manager at Plaid, you’ll define and drive products that help millions connect, move, and manage their money. You’ll partner with engineering, design, and go-to-market teams to translate customer needs into impactful, high-quality products.
This role suits someone early in their PM career who loves to learn, collaborate, and build meaningful solutions that improve financial lives.
Responsibilities
- Own a product area: define problems, write clear requirements, and drive execution with cross-functional teams.
- Shape the roadmap using data, feedback, and market signals.
- Collaborate with Engineering and Design to deliver intuitive, high-quality experiences.
- Use metrics and user insights to measure and improve outcomes.
- Communicate clearly, align stakeholders, and guide decisions.
- Act with a founder mindset–simplify, move fast, and embrace feedback.
- Learn continuously and help raise the bar for Plaid’s products and culture.
Qualifications
- 1–4 years of experience in a product-related role (e.g. Product Manager, APM, startup operator, founder, or product analyst).
- Proven track record of building or launching products end-to-end.
- Experience collaborating closely with engineering and design teams to deliver value quickly.
- Excellent written and verbal communication; able to explain complex ideas simply and effectively
- Comfortable operating in fast-moving, ambiguous environments.
- Familiarity using AI in your day-to-day product work, such as prototyping, research, or analysis.
- Experience in an early-stage or high-growth startup environment.
- [Nice to Have] Experience in fintech.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at [email protected].
Please review our Candidate Privacy Notice here.
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The Company
What We Do
Plaid is used by thousands of digital financial apps and services like Betterment, Expensify, Microsoft and Venmo, and by many of the largest banks to make it easy for consumers to connect their financial accounts with the apps and services they want to use. Plaid connects with over 11,000 financial institutions across the U.S, Canada and Europe.
At Plaid, we have diverse backgrounds and skills, but we're all passionate about building a more efficient and inclusive financial infrastructure—together.
