Product Manager

At HedgeServ, we’re redefining what’s possible in fund administration. With more than $700 billion in assets under administration, we partner with the world’s most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance.

Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services.

We’re a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values – Relationships, Support, Innovation, and Expertise – create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission.

HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We’ve been recognized as an employer of choice, earning a top 100 workplaces designation.

Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We’ve earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise.

Job Description
The GL team at HedgeServ works closely and in direct contact with clients to meet nav calculation, general ledger, and tax requirements. The Product Manager for GL team will interface with the HedgeServ NAV and TAX teams to ensure those requirements are captured, appropriately documented, and completed accurately.

Responsibilities:

• Monitor the status of ongoing work, projects, and other activities; prepare ongoing activity reports which reflect project status, schedules and risks, team activities, change control and issue identification, tracking and resolution.

• Advise management of issues; convey corrective plan of action and follow up regularly to determine status/disposition.

• Gather product level functional requirements for GL applications and create specifications for the developers.

• Work with development to define scenarios and build automated tests to validate functionality. Work through tests with development to ensure team understanding.

• Participate in design discussions with team. Help team to understand both functional and non-functional requirements. Non-functional requirements include operations, performance, user experience.

• Other responsibilities include User Acceptance Testing, Backlog Management, Prioritization and Overall Team Flow Management.

• Further responsibilities include the creation of release notes and user guides, feature rollout, feedback collection and documentation, and training.

Requirements: 

• The ideal candidate will have worked as a Business Analyst / Product Manager previously (1-3 years of experience), preferably in the financial services industry.

• Knowledge of financial instruments like FX products, Options, futures, IR swap, CDS, Convertibles is a plus, but not required.

• Intermediate SQL skills are a plus, but not required.

• Personal Effectiveness: Produces outstanding results by being proactive, driven, and committed. Continually focuses on achieving positive results contributing to business success.

• Relationship building: Builds effective relationships through positive communication that motivates and influences others. Is an honest, trustworthy, valued team member and actively involved in achieving team objectives.

• Strong verbal and written communication skills, with an ability to express complex technical concepts in business terms.

• Effective analytical, problem-solving, and conceptual skills.

Benefits:

• Attractive compensation package including extensive set of benefits, such as platinum health insurance, sport membership, food vouchers, employee assistance program, etc.

• 25 vacation days per year.

• Additional vacation days with 1 added for every year in the company (up to 3 additional days).

• Flexibility in working hours and locations (WFH available).

• Professional environment with great development opportunities.

• Tuition reimbursement program (personal budget up to 2000 BGN).

• Enjoy a well-established environment and profitable company.

• Work in a culture that rewards results.

• Be free to express yourself and to make your own decisions.