Product Manager

Job Purpose

The Product Manager is responsible for the strategic leadership and delivery of CR2’s Digital Banking product suite. This role ensures that product development aligns with evolving market demands, customer expectations, and CR2’s long-term business objectives. The Product Manager serves as a catalyst for innovation, operational excellence, and cross-functional collaboration, driving the success of CR2’s platform across diverse financial ecosystems.

Hybrid Working Model with three mandated days working from office

Key Responsibilities

• Strategic Product Leadership
  
  Define and continuously refine the product vision, strategy, and roadmap for CR2’s digital banking platform, leveraging market intelligence, competitive analysis, and customer feedback.
• Value Proposition & Differentiation
  Establish and maintain clear product positioning and differentiation strategies to ensure sustained competitive advantage and market clarity.
• Business Case Development
  Formulate and assess business cases for new product initiatives, including pricing recommendations in collaboration with Sales.
• Stakeholder Engagement
  Collaborate with clients, Product Owners, and internal teams to gather insights, validate priorities, and align product direction with business goals.
• Backlog Management
  Oversee and prioritise the Product Owners’ backlog to ensure timely delivery of high-impact features and enhancements.
• Executive Collaboration
  Partner with the CEO, Head of Product Management, and Executive Leadership to execute strategic product plans and drive organisational alignment.
• Go-To-Market Execution
  Work closely with Sales and Marketing to design and implement effective go-to-market strategies, including launch planning and collateral development.
• Product Enablement & Training
  Lead internal product education initiatives to support Sales Enablement and cross-functional training programs.
• Regulatory Compliance
  Ensure all product journeys adhere to applicable legal and regulatory standards.
• Release Planning & Communication
  Manage product release cycles, including scope documentation, stakeholder communication, and demo coordination.
• Thought Leadership & Evangelism
  Represent CR2’s product vision internally and externally, contributing to industry thought leadership and market awareness.
• Cross-Functional Alignment
  Drive collaborative initiatives across departments to ensure cohesive execution and delivery.
• Roadmap Transparency
  Maintain and communicate a clear, actionable roadmap that reflects strategic priorities and market responsiveness.

Critical Competencies

• Strategic Acumen
  Ability to translate market trends and customer needs into actionable product strategies.

• Customer Orientation
  Deep commitment to enhancing customer experience through intuitive and impactful solutions.

• Influence & Communication
  Skilled in stakeholder engagement across diverse functions and organisational levels.

• Operational Excellence
  Proven ability to deliver complex digital products in dynamic, fast-paced environments.

• Analytical Rigor
  Proficient in data interpretation, business case development, and evidence-based decision-making.

• Leadership & Collaboration
  Effective in leading cross-functional teams and mentoring peers.

• Innovation Mindset
  Passionate about continuous improvement and driving product innovation.

Qualifications & Experience

• Minimum 5 years’ experience in Product Management, preferably within digital financial services.
• Demonstrated success in developing and launching Digital Banking and Wallet propositions.
• Experience with B2B or B2B2C enterprise platforms.
• Familiarity with Low Code/No Code platforms for Digital Applications is advantageous.
• Proficient in Agile methodologies and tools such as JIRA and Aha.
• Bachelor’s degree in a relevant discipline; postgraduate qualification in Product Management or Business preferred.
• Strong presentation, communication, and stakeholder management capabilities.

Success Metrics

Strategic Impact

• Delivery of roadmap items that align with CR2’s strategic goals and enhance market positioning.
  

Customer Satisfaction

• Positive feedback from customers on product usability, relevance, and innovation.

Cross-Functional Alignment

• Effective collaboration across teams resulting in smooth product delivery and adoption.

Product Adoption

• Increased usage and engagement with new features across key markets.

Operational Efficiency

• Timely and high-quality product releases with minimal rework.

Market Responsiveness

• Agile Adaptation of product strategy based on evolving market needs and competitive landscape.

Equal Opportunity Statement

CR2 HPS Group is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.