Product Manager

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Product Managers at Global Payments are responsible for a wide range of responsibilities central to developing our features. This role sits within the International Product team largely working with the Global Payments POS & eCommerce payment gateway, simplifying payments for merchants acquired both by Global Payments and by third party acquirers. You will be part of a team managing features and functionality supporting authorisation & transaction processing across multiple regions, which is the core service that we provide to our customers. 

• Experience in authorisation and transaction management of payment products for both POS and eCommerce. The role will entail working with external vendors to bring a new set of products to market in the Asia Pacific region

• Become a subject matter expert on the Global Payments integration layer including our range of Hosted and API-based solutions for payment processing as well as supporting SDKs/protocols

• Lead roadmap planning for owned areas, creating, managing and prioritising your backlog

• Own go-to-market approach for your owned area, effectively communicating upcoming releases internally and externally.

• Create and own measurement approach for your area, clearly articulating business value for existing and planned enhancements

• Become competent with business objectives, and payment/distribution strategies and design the solutions to support these

• Partner with marketing on the development and creation of sales / customer assets for owned areas

• Support solution and innovation workshops onsite with our customers 

• Work with the development teams on requirements and technical specifications and prepare Product Briefs

• Support scaling initiatives - to share expertise via Lunch and Learns, team meetings, training sessions

• Produces quarterly reports with insights for internal and external consumption

• Host solution workshops between internal stakeholders and customers - whiteboarding together to craft solutions that meet complex requirements

• Owns and manages feedback loop for respective focus area and feeds into ongoing product development

• Develops and reports on all pipeline activity across business groups

Minimum Qualifications

• Minimum 4-5 years of experience in a Product Owner/Product Management role.

• Experience of working within a technology, software or payments environment.

• Has a good understanding and experience with product prioritization tools. 

• Bachelor's degree in a technology or business field, or comparable training and experience.

• Skills / Knowledge - Having wide-ranging experience, uses professional concepts and company objectives to resolve moderately complex issues in creative and effective ways. Having ownership of a sub-function, account or matrix management responsibilities, applies knowledge to meet goals, maintain relationships, propose opportunities to expand the business, and lead matrix teams. Some barriers to entry exist at this level (e.g., dept./peer review).
• Job Complexity - Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise. Builds on/Maintains external relationships of assigned accounts.
• Supervision - Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead).

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].