At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms.
We believe when our team thrives, so do our customers. With us, you'll find:
- A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.
- Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.
- Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years.
With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.
Scope of RoleWe are seeking a dynamic and strategic Product Manager to lead the development and execution of analytics-driven products and solutions. This role requires a strong understanding of statistical modeling, telemetry data analysis, and capacity planning, along with awareness of market trends and customer needs to deliver innovative and reliable products.
The ideal candidate will have experience in analytics product development, working closely with data scientists, engineers, and business stakeholders to bring telemetry anomaly detection and capacity planning solutions to market.
Reporting to our Group Product Manager, this role offers a hybrid work schedule based in our London HQ.
As a Product Manager, you will:Large scale telemetry data discovery, analytics and visualisation
- Ensure solutions are AI-ready so that agents can interact seamlessly with data and models.
- Telemetry capacity forecasting and anomaly detection to anticipate system load, detect irregularities, and prevent failures.
- Historical threshold analysis for metrics, logs, and traces to establish baselines and identify deviations over time.
- Dynamic, high-performance visualizations capable of displaying and exploring large volumes of telemetry data.
- Self-service analytics workbench empowering internal teams and customers to run anomaly detection and statistical models independently.
- Automated incident contextualization to correlate telemetry anomalies with logs, traces, and historical incidents for faster root-cause analysis.
- Data retention and lifecycle optimization with analytics-driven policies that balance storage costs against long-term insight value.
Requirements
- 5+ years of product management experience in observability, analytics, or IT operations, ideally within highly regulated industries.
- Understanding of IT architectures across areas such as trading systems, core applications, risk management, and fraud detection.
- Experience working with monitoring, analytics, or automation solutions that improve operational insight and performance.
- Familiarity with telemetry data (metrics, logs, traces) and infrastructure monitoring concepts.
- Awareness of data analytics and automation practices related to performance, forecasting, or anomaly detection.
- Solid technical foundation or understanding of software delivery, infrastructure, and DevOps practices.
You will benefit from having:
- Awareness of real-time data processing and streaming concepts used in telemetry and capacity planning.
- Familiarity with cloud-native and hybrid architectures used in modern, large-scale environments.
Benefits
- Health Insurance and Dental Health Cover for you and your dependants
- Employee Assistance Programme
- Pension
- Flexible Hybrid Working
- Enhanced Parental Leave
- Travel Insurance
- Life Assurance
- Income Protection
- Referral Bonus
- Buy and Sell Holiday
- Training Reimbursement
ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.
We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.
Top Skills
What We Do
ITRS drives unified, intelligent monitoring to create competitive advantage from IT performance. The ITRS monitoring platform gives customers actionable intelligence from their IT. It enables users to identify, rectify, and actively prevent IT failures from happening - now and in the future – and drive better business performance from the outcomes.
By monitoring on-premises, cloud or hybrid IT estates, ITRS users can improve operational resilience for compliance and business continuity purposes. Other benefits include cost efficiencies, increased flexibility of their IT environments and improved customer experience.
With deep monitoring capabilities for legacy technologies, dynamic cloud environments and service-based architectures, ITRS serves more than 4,500 clients worldwide.
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