Product Manager

Tilla Technologies is a growing SaaS start-up with an international team that brings maritime workforce management into the 21st century! Backed by strong investor support and with more than 10,000 crew changes executed in the platform each year and over 500 vessels globally, we’re passionate about solving overlooked problems in the maritime industry.

Over 90% of global trade depends on ships, and the 2 million mission-critical seafarers who operate them to keep our economy running. At Tilla, we’re dedicated to improving their lives, as well as the processes and colleagues on shore that support them. Our platform eliminates inefficiencies in crew logistics, streamlining collaboration between operators and seafarers. By doing so, we make crew operations more humane, efficient, and cost-effective.

• Partnering with top notch team members from engineering and design to define problems, craft clear solution specs, and ship delightful, high-quality features. 
• Diving deep into the an exciting industry where you can spot improvement areas as your opportunities, experiment, shape and deliver for impact. 
• Turning customer insights, support tickets, and operational feedback into actionable product improvements and strategic bets.
• Working with stakeholders across operations, commercial, and leadership to maximize the impact of each release on core business metrics.
• Driving cross-functional alignment and maintaining a strong cadence of updates, demos, and outcome-based reporting.
• Using data (quantitative and qualitative) to continuously improve your product area - running experiments, measuring results, and iterating with purpose.
• Acting as the voice of the customer and the product strategist by balancing long-term vision with short-term wins.
  

Proven Product Experience

• 5+ years of hands-on experience building successful products in tech-driven industries (B2B SaaS or data-heavy platforms a plus)
• A track record of owning product modules, domains or a single product end-to-end, from discovery to delivery, with tangible impact on business metrics.

Product Thinking, From Micro to Macro

• You think big but sweat the details.
• You're as comfortable shaping the long-term product vision as you are making trade-offs in day-to-day execution.
• You prioritize by knowing when to say “not now” and when to double down. 
• With your experience, you know when to stop and when to go further.

Startup Agility & Decision Velocity

• You’ve worked in fast-paced environments where things shift weekly.
• You’re used to navigating ambiguity, making quick calls with limited data, and adjusting based on what you learn.
• You know how to bring structure without overcomplicating.

Stakeholder Savviness

• You’ve worked cross-functionally with design, engineering, operations, and go-to-market teams.
• You know how to manage up, down, and sideways - with empathy, clarity, and conviction.

Customer Obsession

• You deeply understand user pain points, behaviors, and needs - then translate those into products that people love and businesses value.
• You care about outcomes over output and are constantly testing, learning, and iterating.

AI Awareness & Data-Driven Thinking

• You don’t need to be an AI expert, but you should have strong instincts for where AI creates leverage.
• You stay curious and informed about how LLMs and automation are reshaping the product landscape.
• You have experience working with large datasets or data-rich environments - or are excited to learn quickly in this space.

Not a must but a nice-to-have: Previous experience working with OKR framework.

Why Tilla?

Tilla is not just another product company - we’re building foundational infrastructure for a complex industry. That means solving messy problems, simplifying systems, and shaping tools that last. You won’t just be delivering features. You’ll be helping define how an industry operates.

Worried you don’t check every box? If this role excites you, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyway. You could be exactly what we’re looking for — either for this role or another one!