At MCG, we lead the healthcare community to deliver patient-focused care. We have a mission-driven team of talented physicians and technical experts developing our evidence-based content and innovating our products to accelerate improvements in healthcare. If you are driven to enhance the US healthcare system, MCG is eager to have you join our team. We cultivate a work environment that nurtures personal and professional growth, and this is a thrilling time to become a part of our organization. With dynamic roles that offer meaningful impact, you'll be able to fully realize your potential. Plus, you'll enjoy world-class benefits and the security, stability, and resources of our parent company, Hearst, with over 100 years of experience.
As a Product Manager you will lead the development and optimization of innovative healthcare solutions that enhance clinical decision-making and improve operational efficiency. This role is critical to defining the vision, strategy, and roadmap for key products within our portfolio. The ideal candidate will have experience in healthcare, strong collaboration skills, strong sense of ownership and a passion for building impactful technology solutions.
You will:
· Define and execute product strategy and roadmaps aligned with company goals and customer needs
· Operate independently & facilitate cross-functional teams (engineering, UX, clinical, marketing) through the product lifecycle—from ideation to launch and iteration.
· Conduct market research, user interviews, and competitive analysis to inform product decisions and identify opportunities to extend capabilities via external APIs to payers, providers, and partners.
· Translate business and clinical requirements into API product specifications, user stories, and prioritized backlog
· Ensure APIs are designed for scalability, security (HIPAA, HITRUST compliance), and ease of integration
· Define API packaging, pricing, and licensing models (e.g., per-call, subscription, enterprise)
· Define KPIs for API adoption, usage, uptime, and customer satisfaction and drive adoption with key clients and partners
· Collaborate with stakeholders to prioritize features based on impact, effort, and strategic alignment.
· Track and report on product performance using data to drive continuous improvement.
· Serve as the voice of the customer, championing user needs in every phase of development.
· Ensure solutions align with healthcare regulations and compliance requirements.
· Work closely with client-facing teams to support go-to-market efforts and gather customer feedback.
What We’re Looking For:
· Bachelor’s degree in business, Healthcare Administration, Computer Science, or a related field; equivalent experience will be considered.
· 5+ years of experience in product management, preferably in healthcare technology or health information services.
· Proven ability to define and deliver high-impact products in an agile environment with direct experience launching and operating revenue generating API Products
· Good technical understanding of APIs, developer portals, authentication (OAuth2), and API management platforms
· Experience working with finance and strategy teams on investment cases and revenue models
· Customer-focused mindset with strong analytical and problem-solving skills and decision-making skills.
· Proven track record of leading cross-functional teams and influencing stakeholders without direct authority
· Exceptional written and verbal communication skills, with ability to create compelling product narratives
· Experience with product management tools (e.g., Jira, Aha!, Confluence).
· Exceptional communication skills and ability to influence across functions and levels.
Other Qualifications:
· Familiarity with healthcare workflows, EMRs, or clinical content platforms is highly desirable.
· Strong customer focus and ability to translate insights into actionable features.
· Enthusiasm for continuous improvement, learning, and innovation in healthcare technology.
The above is intended to describe the general content of and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Pay Range: $119,000-167,000
Other compensation: Bonus Eligible
Perks & Benefits:
💻 Remote work
🩺 Medical, dental, vision, life, and disability insurance
📈 401K retirement plan; flexible spending and health savings account
🏝️ 15 days of paid time off + additional front-loaded personal days
🏖️ 14 company-recognized holidays + paid volunteer days
👶 up to 8 weeks of paid parental leave + 10 weeks of paid bonding leave
🌈 LGBTQ+ Health Services
🐶 Pet insurance
📣 Check out more of our benefits here: https://www.mcg.com/about/careers/benefits/
We embrace diversity and equal opportunity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Only with diverse thoughts and ideas will we be able to create the change we want in healthcare. The more inclusive we are, the better our work will be for it.
MCG Health is a Seattle, Washington-based company and is considering remote candidates with light travel required.
#LI-Remote
All roles at MCG are expected to engage in occasional travel to participate in team or company-sponsored events for the purposes of connection and collaboration.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
MCG is a leading healthcare organization dedicated to patient-focused care. We value our employees' unique differences and are an Equal Employment Opportunity (EEO) employer. Our diverse workforce helps us achieve our goal of providing the right care to everyone. We welcome all qualified applicants without regard to race, religion, nationality, gender, sexual orientation, gender identity, age, marital status, veteran status, disability, pregnancy, parental status, genetic information, or political affiliation. We are committed to improving equity in healthcare and believe that a diverse workplace fosters curiosity, innovation, and business success. We are happy to provide accommodations for individuals. Please let us know if you require any support.
Top Skills
What We Do
MCG, part of the Hearst Health network, helps healthcare organizations implement informed care strategies that proactively and efficiently move patients toward health. MCG’s independent and transparent review of clinical evidence gives healthcare organizations confidence in their patient-centered care. By leveraging artificial intelligence and other technology, MCG presents this information within the workflow, to simplify and prioritize the work. MCG’s world-class customer service team ensures that clients are able to maximize the benefits of ownership for both content and software – demonstrating a return on financial investment as well as patient outcomes. Our solutions are used by several U.S. government agencies, a majority of U.S. health plans, and nearly 2,600 hospitals.
