Product Manager

Department:

We are Walker & Dunlop.  We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities — where people live, work, shop, and play — to life. We are committed to creating meaningful social, environmental, and economic change in our communities.

*NOTE: The selected candidate must be located in the Netherlands (or be willing to relocate to the Netherlands) for this position.*

Department Overview

WDTech is W&D’s in-house technology team – a group of collaborative and highly skilled technology professionals, all of whom are leading experts in real estate data, data science, and technology.

WDTech Product works hand-in-hand with the business to translate business outcomes into actionable product strategies, aligning user needs with innovative solutions, via close collaboration with our engineering partners, to ensure W&D maintains a competitive advantage as our technology landscape and target market rapidly evolve.  

The Impact You Will Have

As a Product Manager for the Digital Servicing Experience, you will play a pivotal role in driving the success of our platform.  You will work closely with other Product Managers, business stakeholders, and technical leadership to ensure our client experience and servicing workflows are best-in-class.  This role will enable you to identify and execute opportunities to meet user needs and extend our product offering with new and innovative ideas.

Primary Responsibilities

• Develop and drive your product roadmap, building critical capabilities from concept to customer.
• Innovate by applying your experience and best practices to deliver robust services.
• Translate product strategy into detailed requirements, user stories, and prototypes.
• Work with appropriate stakeholders to understand problems, define desired outcomes, and craft solutions.
• Serve as a product owner on the scrum team(s) and work with engineers to deliver a timely quality product.
• Engage with customers and partners to deliver roadmap updates, get product feedback, and identify additional challenges and opportunities.
• Own and enhance servicing workflows to ensure a seamless user experience.
• Perform other duties as assigned.

Education and Experience

• 3+ years of experience in Product Management or a relevant field.
• Experience in real-estate and/or financial services technology preferred.
• Experience working with design, user analytics, and project management tools.

Knowledge, Skills and Abilities

• Excellent verbal and written communication skills.
• Proven ability to positively influence teams and stakeholders through empathetic product leadership.
• Ability to develop relationships with key stakeholders and end users to understand their needs and pain points.
• Comfortable working in a fast-paced, iterative environment and providing early feedback to help shape solutions.
• Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes.
• Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders.

What We Offer  

• You will have the opportunity to accelerate in our rapidly growing organization.

• Agile working environment with flexible working hours and location, career advancement, and competitive compensation package.

• We are a family friendly company.

• We arrange social activities to help our employees and families become familiar with each other and our culture.

• In addition to other benefits, we offer a pension scheme and 100% complimentary and confidential mental health services.

EEO Statement

We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace.  We do not tolerate discrimination, including harassment, based on any characteristic protected by applicable law, such as race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, and genetic information.  We strive to be a safe place to ask questions, build professional relationships, and develop careers.

SPAM
Please be wary of recruitment scams. An indication of a scam might be a request for sensitive or bank information at the time of application or emails coming from a non walkerdunlop.com email address. Please call us at 301.215.5500, if you have any concerns about information requested during or after the application process.