Product Manager

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Product Manager do at Fiserv? Fiserv is seeking a skilled Product Manager to join our dynamic team, spearheading our Pay by Bank solution – a non-card-based ‘payment on file’ platform enabling consumers to pay directly from their bank account. As a Pay by Bank Product Manager, you will play a crucial role in developing and executing the product roadmap, ensuring alignment with sales, technology, operations, partners, and clients to drive revenue and client satisfaction. Your expertise in commercializing products within matrixed organizations will be key to our success.

What you will do:

• Act as the voice of the customer, transforming objectives into Epics with clear and concise scope, value, outcomes, and acceptance criteria representations.
• Organize Story Maps that break down Epics into sprint-level deliverables and collaborate with cross-functional teams to deliver new features from concept to launch.
• Engage with customers to understand their needs, track market trends, and assess opportunities for future strategy and roadmap enhancements.
• Collaborate with engineering, sales, operations, and leadership teams to define, prioritize, and maintain your roadmap.
• Analyze customer feedback and user data to continually improve your products and enhance customer experiences.

What you will need to have:

• 3+ years of experience in product management, product marketing, sales engineering, consulting, or similar roles.
• Proven experience launching and scaling products, services, or platforms. Experience with digital, API, payments, or eCommerce products is a plus.
• Strong project management skills with a track record of commercializing products across matrixed organizations.
• Ability to generate and utilize qualitative and quantitative data to identify product opportunities.
• Bachelor's degree in a relevant field and/or equivalent military experience.

What would be great to have:

• Experience in consumer payments technology.
• Experience in consumer engagement.
• Experience in defining cloud API strategy and third-party integration.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Pragmatic Marketing certification.

Perks at Work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.