Product Manager

What We Do 

Brightwell is a pioneering payments company dedicated to providing innovative solutions and technology for global money transfers while navigating the intricate landscape of regulatory requirements. Through strategic partnerships and technological advancements, Brightwell facilitates cross-border payments, offering a range of options including bank transfers, mobile wallets, and cash transactions. With a focus on unparalleled fraud detection and transaction monitoring supported by a team of global payment experts, Brightwell empowers businesses and individuals to seamlessly manage and move money worldwide. 

Who We Need

Brightwell is searching for a Product Manager to join our crew. As our ideal Product Manager, SDK, you will provide thoughtful insight into creating and growing a new FinTech product. Bringing a diverse skill set, including the strategic and visionary skills necessary to define product needs and hands-on tactical abilities, will help bridge the gap between various functional areas within the company. As a Product Manager, you will execute on the vision, ensuring the product is of the highest caliber. You will continue to push the boundaries of what technology can do to make a difference in the world of our customers. You will work with us to re-imagine money and money movement around the globe for all.

**This is a REMOTE position, based in the U.S. Some travel will be required.** Eligible states of residence: CO, FL, GA, IL, TX 

As a part of our selection process, we require all Brightwell candidates to complete a 10-minute survey which you can find here: Culture Index Survey. This confidential survey allows us to match your unique strengths with our open positions. 

What You’ll Do 

• Manage a new remittance product from ideation through development to launch, growth, and maintenance. 
• Communicate roadmaps, priorities, experiments, and decisions across a wide spectrum of audiences. 
• Partner with the Director of Product to develop a vision for the product. 
• Gather and manage product feedback through surveys, concept testing, analytics tools, and A/B testing; utilize both qualitative customer insights and quantitative customer data to inform decisions. 
• Develop and own metrics to monitor and quantify the impact of the new features that you launch. 
• Use site metrics, stakeholder interviews, and industry trends to identify product enhancements and opportunities. 
• Align with engineering to understand technical implementation complexities and challenges of enabling unregulated entities through APIs, SDKs, and process automation. 
• Actively participate in the agile product development process. 
• Build and own the backlog the dev team works and delivers from. 
• Write and communicate release notes across all required channels and to all appropriate parties. 
• Take on additional tasks and projects, as assigned. 

As Product Manager, you have a minimum of

• A Bachelor’s degree in a related field. 
• 5+ years’ experience in product management, or product marketing. 
• 3+ years’ experience as a product manager for a B2B2C product. 
• 3+ years’ experience working in the payments and/or fintech industry. 
• 3+ years’ experience working on user-facing products. 
• Demonstrated ability to evaluate and contribute to user experience design. 
• Experience working with offshore teams. 
• Demonstrated ability to frame complex analytical problems, pull data, and extract insights that led to tangible business results. 
• Demonstrated ability to work effectively in a fast-paced environment, operating with a sense of urgency to deliver customer value and find product market fit 
• High technical aptitude with the ability to understand system architecture and meaningfully contribute to building a robust tech stack (ability to understand the tech stack conceptually; its strengths and limitations). 
• Experience working with lean and MVP methodology. 
• The ability to easily engage in both business-focused and technology-focused conversations. 
• Excellent communication and presentation abilities to internal executive stakeholders and external customers 

Bonus Points Awarded for

• Experience in embedded payments or embedded fintech 
• Experience building and delivering SDKs or white label products 
• Experience in process automation 
• Experience using AI to enhance customer experience and boost operational efficiency and productivity 

What We’re Offering in Return 

• Freedom: We empower you to take ownership of your work and excel in your role. 
• Professional Development: We support your growth and provide opportunities for advancement. 
• Entrepreneurship: We value innovation and welcome individuals with a passion for driving change. 
• Benefits: Medical, dental, vision, disability insurance, 401k, flexible spending accounts, parental leave, paid vacation, and more. 
• Culture: Join a vibrant and inclusive team with opportunities for social and professional engagement. 

Brightwell is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture.