Product Manager

Posted 22 Days Ago
12 Locations
Remote
Senior level
Software • Analytics
The Role
As a Product Manager at WorkBoard, you will prioritize product features to align with company objectives, engage with customers for feedback, leverage analytics to enhance user experience, and explore applications of AI and ML technologies. Your role will involve cross-functional collaboration, decision-making, and leading product initiatives to drive customer value and business results.
Summary Generated by Built In

Work with purpose.    

WorkBoard’s mission is to help companies and the people in them achieve their best results. We pioneered the Strategy Execution solution category so leaders can communicate strategy and align efforts well in a faster changing world, and so team members are energized by the purpose and impact of their work. Our customers drive faster growth and competitive advantage because they have higher alignment, real-time transparency, and sharper focus on the results that matter.  Companies like Ford, Boeing, 3M, Mars, UBS, State Street Bank, Cisco, Juniper, Workday, Humana, Renault, Virgin Media O2 and many others use WorkBoard’s platform, expert services, and professional certification programs to achieve their ambitious strategies.  

WorkBoard has built a clear lead in the Strategy Execution space in large part because its founders and team members are experienced company builders focused on true, differentiated value for our customers. WorkBoard is backed by top-tier venture investors including SoftBank, Andreessen Horowitz, Notable Capital, Intel Capital and Workday Ventures. 

THE OPPORTUNITY 

The direct WorkBoard buyer is typically the CEO or GM of a business unit within a large enterprise, and our platform is deployed to all employees under that leader – giving the company a very large market opportunity. 

This role presents a rare opportunity to help build the platform that influences how companies and teams formulate their strategic objectives, operationalize them to drive results, and make a tangible impact on employee engagement and business results. 

  • Help the team operate with urgency and clarity by ruthlessly prioritizing features with company objectives and customer needs in mind 
  • Effectively communicate concise data and facts to build alignment and drive fast & informed decisions. 
  • Collaborate closely with our leadership and cross-functional partners to guide products from concept to launch, all the way to delivery of customer value.  
  • Effectively motivate and lead the squad, providing required context, setting timelines, and reporting back to leadership. 
  • Engage with our customers to deeply understand their knowledge needs to marry our product visions with customer needs 
  • Leverage analytics and user feedback to enhance customer value and user experience, and to drive product adoption. 
  • Bring to life exciting applied use cases of AI and ML technologies that solve real day to day problems for our customers!  

COMING IN 

  • 5 years of Product Management experience shipping SaaS solutions 
  • BS/BA degree (graduate degree is a plus) 
  • Excellent analytical and quantitative skills to make data driven decisions 
  • Excellent written and verbal communication skills (we ask a lot of questions, lead a lot of meetings, demo and write a lot...) 
  • Endless curiosity and a passion for exploring the latest and greatest AI and ML technologies. 
  • Strong decision making skills and a proven record of establishing credibility, managing relationships and influencing others to get high quality results in functional and cross-functional teams 
  • Entrepreneurial spirit - you are a self-starter who takes initiative, while always guided by a strong one-team mindset 
  • Experience working in a fast-paced startup environment is a must 

 

YOU’LL BE SUPER SKILLED AND EFFECTIVE AT 

  • Helping the team stay focused on the end goal 
  • Thinking through problems with the big picture in mind, while keeping track of all the details 
  • Approaching problem-solving with curiosity and a collaborative mindset 
  • Communicating clearly, logically and adapting communications and assets to keep everyone aligned 
  • Bringing a growth mindset and data and hypothesis driven approach to every interaction; curious to learn, always listening, and driven by solving complex problems. 

WITHIN ONE MONTH YOU’LL 

  • Complete a new-hire immersion training to build a deep understanding of our buyers, their pain points, our solution offering, and learn what it means to build an elegant Strategy & Results platform. 
  • Learn the personas we cater to and our product strategy for their success 
  • Listen in on 3 sales demos and prospect calls 
  • Shadow field teams and immerse yourself on 2 client engagements 
  • Have read all of our key user and market communications and be a daily user of WorkBoard yourself 
  • Closely follow a feature that is under development cycle and contribute to feature reviews, internal launch communications and enablement tools on it 
  • Write your first set of specifications for a feature (we’re here to help!) 

WITHIN THREE MONTHS YOU’LL 

  • Ramp up your WorkBoard product knowledge by building expertise and becoming our product Guru for the product area you will be supporting 
  • Learn our user engagement and product performance analytics for the product area you will be supporting 
  • Deliver crisp requirements for your first set of features in the development cycle with product design and engineering team 
  • Become an embedded team member with our product squad 
  • Own efforts to ensure our product knowledge documentation and repository can address the demands of our growing team 

WITHIN SIX MONTHS YOU’LL 

  • Help drive feature prioritization decisions with an eye on key metrics and a comprehensive understanding of our product offering, and our near and long-term product strategy 
  • Be responsible for regularly delivering crisp requirements and working closely with product design and engineering teams to develop and deploy new and improved features 
  • Conduct full user feedback sessions & validate requirements and prototypes with customers 
  • Work with cross-functional growth, marketing, customer success and services functions to drive product adoption and customer engagement for the product areas you support  

THE TEAM 

You’ll join a rockstar Product & Engineering team where everyone is striving to improve the value and quality of experience we provide customers by delivering at our best. We are a collaborative team of voracious learners, excited to guide our customers to close the strategy execution gap and operationalize their results. We are a passionate group who “falls in love” with our customers and is fully dedicated to ensure their success. We are a no-ego bunch, and super excited by hard problems, and the opportunity to help our customers achieve their growth plans! 

OUR VALUES - WE LIVE BY THE 4 H’S 

Humble experts ~ Hungry for the opportunity ~ Intellectually honest ~ Operating as one happy team  

THE WORKBOARD STORY 

WorkBoard provides a powerful, modern results platform to help companies achieve their growth plans. Unlike most enterprise software, our solution is important to every employee, so we strive to set the high bar for capabilities that delight and enable everyone to be more successful at work. WorkBoard is strategic to companies and personally relevant to the people that work in them. 

We are proud to be an equal opportunity workplace committed to building a team culture that celebrates learning, diversity and inclusion. If you’re hungry to grow your skills while growing a company, your sense of urgency matches the size of our market opportunity, and you value and enable teammates’ contributions, then come join us! 

Top Skills

AI
Ml
The Company
Redwood City, CA
281 Employees
On-site Workplace
Year Founded: 2013

What We Do

The WorkBoard Enterprise Results Management solution helps organizations align OKRs and FAST goals, automate business reviews and execute for growth. It’s a data-driven, digital approach to defining, aligning and managing strategic outcomes so your organization competes at market speed.
It's ideal for teams changing the world or changing their business who need: -- Radical clarity and true alignment
-- Accountability for outcomes
-- Motivated engaged people -- Faster results The WorkBoard solution helps teams make results a habit with 1) software to localize, activate and execute strategic priorities fast and efficiently, and 2) coaching to rapidly "localize"​ strategy through the org so everyone's engaged on this quarter's results. For mature enterprises, WorkBoard transforms an antiquated approach to strategy alignment and progression into a dynamic, data-driven practice augmented by analytics and intelligence. For high growth young companies, WorkBoard sustains high speed, focus and purpose as the organization grows exponentially.

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