Product Manager

About this role:

Gartner is currently recruiting for a Product Manager. This a critical role in our ongoing transformation of the Sales force delivering ~$6B annual revenue growing at double digits. We are seeking a product manager with a track record of leading ideation, design and delivery, and ongoing management of innovative technology tools and reports. If you are excited about delivering impact within a fast-moving environment - this is the role for you! 

The ideal candidate will have a product management background and demonstrated experience in fulfilling a product’s vision. They should be technically adept and have experience working closely with development teams. This role sits within a fast-paced team and provides many opportunities for professional growth.

What you’ll do:

• Drive operational improvements and automation capabilities to improve efficiency, throughput, and quality across the technology delivery and deployment processes 

• Evolve the usage analytics to identify unknown/unforeseen user behavior and technology anomalies to further improve tools and quickly identify production issues 

• Support the required organizational change to ensure products are impactful at scale including change programs, communications, and trainings 

• Support in managing and influencing stakeholders across Marketing, Sales, Sales Ops, and IT to champion the technology roadmap 

• Software product manager on the Technology and Reporting team that defines, delivers and supports the tools and reports for 6k+ global sales associates 

• Own the design and delivery, continuous ideation and day-to-day management of products within the Technology and Reporting portfolio – all products enable the successful execution of Gartner programs at scale 

• Support leaders on the development and delivery of the Sales Technology and Reporting roadmap 

• Own business requirement gathering, definition and prioritization and work closely with IT to define product delivery plans including resolution of day-to-day risks and issues that are obstacles to delivery 

What you’ll need:

• Bachelor’s degree required; MBA is a plus 
• 3-6 years of experience with mix across business operations, technology or analytics; ideally 2+ years of consulting experience 
• Minimum of 2-3 years supporting business processes related to industry-leading platforms
• Mix of consulting and industry experience highly desirable
• Strong project and program management skills; demonstrated track record leading cross functional initiatives 
• Proven track record of collaborating with multiple stakeholders and teams across business and IT teams 
• Excellent analytical and problem-solving skills when determining how to best solve business challenges 
• Subject matter expert on enterprise information system including an awareness of data models / data structures / data warehouses 
• Strong knowledge of Agile principles and process; experience driving requirements and delivery with SCRUM teams 
• Able to solve complex problems and successfully manage ambiguity and unexpected change 
• Experience using industry-leading analytics platform (e.g. Tableau, PowerBI, etc.) to design and deliver impactful business insights (ideally for Sales) at scale is a plus 
• Strong written and verbal communication skills 
• Demonstrated experience in managing and implementing CRM solutions, such as Salesforce or other top-tier platforms, to drive sales and marketing effectiveness
• Experience in customer support or service management, with a strong understanding of best practices for delivering exceptional user support and driving product adoption

What you will get:

• Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching, and more!

#LI-KR4 #GSSO

Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 84,000 USD - 115,920 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

Job Requisition ID:94575

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