Product Manager

ABOUT US

Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.

Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.

Besides its SaaS business, Circles operates three other distinct businesses:

• Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.

• Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.

• Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.

Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.

About This Role

Join our innovative team at Circles Japan where we are committed to transforming the digital telco landscape. We are currently seeking a skilled Product Manager to play a key role in creating groundbreaking consumer products. We believe in a culture that fosters creativity, embraces change, and strives for excellence. Join us and be a part of a team that is transforming the way consumers interact with technology.
The role will be part of the Product Management team and will be based in Tokyo. This role will require working onsite in the office at least 4 days a week.

We are seeking a dynamic and visionary Consumer Product Manager to join our innovation team. This role focuses on developing new products from the ground up (0 to 1), finding product-market fit, and driving rapid experimentation and iteration. The ideal candidate will be passionate about technology, skilled in managing uncertainty, and proficient in both Japanese and English.

WHAT YOU’LL BE DOING

1. 0 to 1 Product Development:
• Lead the end-to-end product development process from ideation to launch.
• Identify new product opportunities through market research and consumer insights.
• Collaborate with cross-functional teams to define product vision, strategy, and roadmap.
2. Finding Product-Market Fit:
• Conduct thorough market analysis to understand customer needs and competitive landscape.
• Develop and test hypotheses to identify product-market fit.
• Utilize data-driven approaches to refine product positioning and value proposition.
3. Experimentation and Velocity:
• Implement agile methodologies to drive rapid experimentation and iteration.
• Define and track key performance metrics to measure the success of product experiments.
• Foster a culture of continuous improvement and learning within the product team.
4. Technology Proficiency:
• Stay abreast of emerging technologies and industry trends.
• Collaborate with engineering teams to ensure technical feasibility and innovation.
• Advocate for the integration of cutting-edge technologies to enhance product offerings.

WHAT WE’RE LOOKING FOR

• Bachelor’s degree in Business, Engineering, or a related field; MBA or advanced degree is a plus.
• Proven experience of 3 to 6 years in product management, particularly in developing new products from scratch.
• Strong understanding of market research, consumer insights, and competitive analysis.
• Demonstrated ability to lead and execute rapid experimentation and iteration processes.
• Proficiency in both Japanese and English is highly desirable.
• Excellent communication, collaboration, and problem-solving skills.
• Passionate about technology and innovation, with a track record of staying current with industry trends.

Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.

Data Protection and Privacy Statement 

By submitting an application for this position, you, as the applicant, or your authorised representative(s), consent to Circles’ Candidate Data Protection and Privacy Policy. You also agree to the collection, use, and/or disclosure of your personal data by us solely for recruitment purposes as specified in the Policy. You acknowledge that you have read and understood the Policy, are aware of your rights regarding your personal data, and accept the terms relating to international data transfers, where applicable. You further understand that you may withdraw consent at any time, which may affect our ability to consider your application. In instances where your personal data or application is submitted by a third party, it is understood that such third party has been duly authorised by you to disclose the relevant personal data and provide consent on your behalf, and that you have been made aware of this Policy.

To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.

Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.