About the Role
Part of Home Solutions, Neighborhood Alerts launched in 2023 to provide homeowners with timely information about things happening in their neighborhood – including lost pets, home sales, building permits pulled, nearby crime, and new restaurants and bars. The platform has scaled to over 10M users, sending 200M personalized alerts each month - and counting!
Neighborhood Alerts is looking for a dynamic and driven Product Manager to lead the development and enhancement of our platform's features and functionality. As part of a small, scrappy team, this role will be responsible for defining and executing the product roadmap, working closely with the engineering team to deliver solutions that drive user engagement and business growth. The ideal candidate will have experience in product management, a passion for user-centric design, and a strong ability to translate business needs into actionable product requirements.
Your Day-to-Day
- Define and prioritize the product roadmap for Neighborhood Alerts, focusing on features that improve user experience, drive growth and enable monetization.
- Collaborate with engineering, design, monetization, and partner teams to ensure seamless execution of product initiatives.
- Conduct market research, user interviews, and data analysis to identify new opportunities and inform product decisions.
- Develop detailed product requirements, user stories, and acceptance criteria to guide the development team.
- Manage the product development lifecycle, from concept to launch, ensuring timely delivery and high-quality execution.
- Monitor key product metrics and performance post-launch, iterating on features to continuously improve user satisfaction and engagement.
- Act as a product champion, communicating product vision, strategy, and updates to internal stakeholders.
- Gather feedback from users, stakeholders, and team members to inform future product development and improvements.
- Balance user needs, technical feasibility, and business goals to make data-driven decisions.
About You
- 3+ years of experience in product management, preferably within digital platforms or technology-driven businesses.
- Strong analytical skills, with the ability to leverage data to make informed product decisions.
- Excellent communication and collaboration skills, with the ability to work cross-functionally and influence without authority.
- Experience with digital marketing, primarily email and affiliate marketing.
- Proven ability to manage multiple projects and priorities in a fast-paced environment.
- Experience with Agile development methodologies and tools.
- A passion for building user-centric products and solving complex problems.
- Familiarity with user research, UX/UI best practices, and data analytics.
- Self-starter with strong analytical problem-solving skills and the ability to make sound decisions in the face of ambiguity; comfort in a fast-paced and often-changing environment that values judgment over rules.
- Competitive drive, a hunger to learn, and a sense of urgency to capitalize on growth opportunities.
- Alignment with our core values: Grow Without Limits, Get After It, Act With Focus, and Build The Team.
About Us
Launched Fall 2017, Home Solutions targets the rapidly digitizing home services vertical and matches homeowners with the right service provider to meet their needs. Through our websites, Home Solutions has a proprietary audience of 47M+ homeowners and prime real estate in search engines. We are on a mission to make homeownership easier by creating high quality content that pairs consumers with providers in a range of related categories.
Home Solutions was incubated within Three Ships, a growth equity firm that launches and invests in digital companies, builds great leadership teams, and helps them rapidly scale. The Three Ships portfolio currently includes several businesses - Home Solutions, Pillar 4, Stacksphere , and 3S UK - and over 50+ websites that help consumers navigate the overwhelming choices through online marketplaces and the most informative content online. Headquartered in Raleigh with offices in Charlotte and London, we are always looking to find the right people to help us continue to grow this business and place a high value on teammates with a growth mindset and a “get after it” mentality.
Why You Should Join Us
- Results: Home Solutions is the fastest-growing marketplace company in the home services category.
- Opportunity: Home services is a $600 billion market that largely still operates like it’s 1999. During the next decade, we anticipate a huge digital transformation in the category, and marketplace companies will lead the way.
- Ownership & Impact: We seek talented people with the desire to own and run parts of the business that drive company performance. Leadership is fully aligned and incentivized around our growth-focused mission.
- Exposure & Learning: You will have a front-row seat in growing a business. Your teammates have built and sold companies, managed 100s of employees, and run campaigns with Fortune 500 brands. The opportunity to build new skills and learn from smart people is endless.
- Career Growth: There is no cap on growth, promotions, or the opportunity to own and put your stamp on important projects. Prove your value and you will be rewarded accordingly.
- Stability: We are privately owned, have no debt, and have significant cash to invest – we’re “rock-solid” financially.
- Fun: The team has a high bar for excellence, but also a real interest in each other and making work fun.
The Package
As a full-time employee of Home Solutions, you’ll have access to competitive benefits, including flexible time off, health/dental/vision, 401k match, an annual Relax & Recharge Bonus, an annual Learning & Development stipend to enroll in class(es) of your choosing, and up to $75 mobile reimbursement. If you join us in person in our Raleigh or Charlotte locations, we have an office stocked with snacks, coffee, and just about every other beverage you can imagine.
EEOC Statement
All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or any other discriminatory factors. Please note that we do not provide immigration sponsorship for this role. All offers are subject to a background check.
What We Do
Home Solutions, a Three Ships company, is focused on the digital transformation of the large, growing, and rapidly digitizing home services industry. We’re building a future where homeowners connect with providers free of friction, and providers build better and more profitable businesses.
Home Solutions was incubated inside Three Ships, an investment company that builds digital-first businesses.
