Founded in 2017, TripArc is a $750 million privately held company powers the top Travel Agencies and Tour Operators in North America. Our expansive and growing network empowers seamless access to a comprehensive range of travel options and services globally with over $750 million transactions annually - all at the industry’s best rates.
As an industry leader in technology, purchasing, finance, HR and marketing, we know how to deliver solutions to travel professionals in the most effective way possible. With deep experience in partnering with two leading brands in the luxury travel space – Kensington Tours and Travel Edge – TripArc has real insight into the needs of tour operators and travel agencies today.
TripArc’s goals are simple. To make our network of over 1400 travel entities more profitable, efficient and help them create truly unique travel for their clients.
Company Overview: TripArc, a prominent travel technology brand within the Navigatr Group, is dedicated to revolutionizing trip creation, booking, and operational practices for travel advisors. Our focus lies in enhancing margins and empowering our customers through a seamless blend of cutting-edge inventory and user-friendly booking tools. At TripArc, we aspire to redefine travel experiences by leveraging innovative solutions that benefit both industry partners and travelers.
Position Summary: As a Product Manager at TripArc, you will play a pivotal role in shaping the product strategy within our proprietary platform. , driving enhancements that seamlessly fuse human experience with technology, ultimately elevating travel experiences. This position demands a profound understanding of the travel market or relative experience, adept alignment of business objectives with product and engineering goals, and effective leadership to ensure the successful development of this innovative travel platform.
Key Responsibilities:
- Product Management of a Specific Domain or Product
- Product Strategy: Develop and articulate a compelling product vision and strategy for a specific domain or product within our technology platform, revolutionizing the travel booking landscape and driving the industry's evolution.
- Roadmap Planning: Create and maintain a comprehensive product roadmap for the designated domain, outlining specific features and initiatives on the new platform, prioritizing according to market opportunities and customer needs.
- Product Requirements: Responsible for creating a product brief and detailed business & product requirements followed by collaborating with the Product Owner on translating this into epics and/or user stories.
- Product Delivery: Oversee the development process in collaboration with tech & design partners, ensuring timely project delivery meeting predefined requirements. Collaborate with stakeholders and support teams to build and execute effective go-to-market strategies for your product(s).
- Performance Metrics: Define and monitor key performance indicators (OKRs) crucial for measuring the success of the product or feature, facilitating continual improvement.
- Stakeholder Communication: Foster transparent communication with team leads and external travel vendors & internal clients.
- Risk Assessment: Identify potential risks and challenges in the travel tech platform's development and suggest proactive mitigation plans.
- Process Improvement & Documentation: Support the development and enhancement of new processes and knowledge base articles aimed at standardizing Product Management practices.
Qualifications:
- Bachelor's degree in a relevant field (e.g., business, technology, hospitality, or travel management).
- Proven track record in product management, preferably within the travel tech or hospitality industry
- Additional certifications or training in travel technology or product management are advantageous.
- Strong analytical skills with the ability to derive actionable insights from complex data.
- Excellent communication and presentation abilities, capable of translating technical information for non-technical stakeholders.
- Experience with Agile methodologies.
We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.
We thank all candidates for their interest however only those selected for an interview will be contacted.
What We Do
TripArc is a travel technology and procurement company whose industry-leading booking platforms transform the effectiveness of travel professionals while multiplying their revenue opportunities. DMX is a platform featuring products from over 200 Destination Management Companies around the world; ADX is a travel agency platform; and TMT is a tour operator platform. All IP is owned and developed internally by TripArc.
There are many unique benefits to our ground-breaking approach. With over $1 billion in transactions and a reach to thousands of advisors, we negotiate direct net rate contracts as well as commissionable rates coupled with amenities with our travel partners – and provide efficient distribution through tour operators and travel advisors, ensuring that they drive production through these channels.
It’s a totally re-imagined blueprint for how travel brands and travel professionals can unlock more value throughout the business
