Product Manager

Why join us?

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

GENERAL PURPOSE

Serves as product champion for specified product line(s) globally by developing, implementing, and managing product management activities to provide optimum sales and profits. Compiles and evaluates research on assigned product line(s) to establish product management strategies. Responsible for product direction, pricing, profit plans and product development, to manage the product line(s) life cycle. Manages assigned product line(s) to approved performance metrics. May lead product business teams and the development of product strategy for select products.

ESSENTIAL FUNCTIONS

Defines market opportunities, determined by an analytical assessment. Translates the market need into a product specific criteria and supports the product development and commercialization process with various product management tactics.

Develops, drives, and implements individual product plans and strategy.

Directs ongoing analysis and leads the pricing and discounting strategy to provide greatest financial performance.

Provides direction, makes recommendations, and makes decisions in support of data management system functionality and usage.

Creates necessary product sales support and training information including product feature summaries, competitive evaluations and pricing comparisons.

Defines analytical tools and observes research, forming insight and observations necessary to provide insight necessary for decision making.

Fields general questions including competitive inquires and make decisions or recommendations to resolve.

Owns the effort to resolve quality issues, evaluate and drive changes that affect P&L.

Manages the product life cycle of the product lines from identification, introduction, through growth and maturity, to decline and discontinuation and provides input on product simplification/discontinuation for product lines.

Acts as a mentor to help develop other Product colleagues.

Defines and observes research, forming insights and observations. Conducts some research with customers, users and other stakeholders.

Participate in and support new product exploration data inputs for an assigned product. Ability to serve as Core Team member representing the product category.

Performs additional responsibilities as requested to achieve business objectives.

Education/Experience

Bachelor's Degree required. Bachelor's degree in Marketing, Business Administration, or Interior Design preferred.

 Proven understanding of product management best practices and processes, typically gained through 4-7+ years of experience in product management/product marketing or related experience.

 Contract furniture of capital goods marketing experience and / or premium consumer merchant experience preferred.

Licenses and Certifications

Skills and Abilities

Proven understanding of the customer and sales process with demonstrated customer and field interaction.

Understands channels and markets globally. Applies understanding of the market and channel in developing effective product strategy for one or more products.

Full understanding of operations, production, supply management, full value stream.

Applies understanding of Herman Miller’s channels, including dealer and/or retail, and understanding their main functions (sales, design, and operations) to develop product strategies for one or more products.

Outstanding interpersonal and communication skills.

Ability to investigate and analyze information to make recommendations.

Ability to handle multiple concurrent responsibilities and work in a constantly changing environment. Demonstrated ability to manage multiple major projects and priorities simultaneously and meet deadlines.

Outstanding leadership skills with proven creative problem-solving skills and the ability to lead through influence and relationship building within all areas of the company.

Demonstrated mentoring, people development, and leadership skills, including experience leading cross functional development teams.

Prior product platform team and market research experience preferred.

Demonstrated analytical and project management skills. Ability to develop project plans and manage activities for a medium or large cross functional project.

Strong business, financial, manufacturing, and purchasing acumen and integrate this knowledge into decision making. Understands how Product Management impacts the financial positioning of the product line and makes decisions around improving the overall P&L of the product line.

Demonstrated ability to effectively use office automation and communication software and tools currently being used in the Herman Miller office environment.

Willingness to travel up to 30% of the time to customer sites, dealers and other sales opportunities.

Multilingual preferred, including English and Mandarin

Who We Hire?

Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [email protected].